Rent One Interview Question: How do you handle customer complaints?

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Rent One

How do you handle customer complaints?

Anonymous

Feb 23, 2018

Listening is the first step. I let them vent for as long as they need and then address the concerns.

Anonymous

Feb 18, 2019

I don't get defensive and I listen to the customers concerns and then I try to find the best solution that's good for all parties.

Anonymous

Feb 23, 2019

Take notice of the customers concerns and then find a way to resolve it in a calm manner.