Bath & Body Works Interview Question
What is the difference between selling and servicing? And which is more important?
Interview Answer
Anonymous
Mar 26, 2012
Selling is just persuading a costumer to buy a product. Servicing is communicating with the costumer to find out what product would interest them & what they would like best. Servicing is more important because you want to form a relationship between the costumer and the store so that they will want to come back to your store instead of another.
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