My experience as a community leader for my previous institution. Being the community outreach chair for ny and ct. My passion for helping customers navigate their finances while leading teams to provide those customers the best experience by focusing on their skills and developmental goals. I focus on establishing relationships with centers of influence that can act as a referral system while establishing processes in the branch for following up with existing customers to deepen relationships and set outbound schedules for soliciting new consumer and business households. I lead by example and put into practice my expectations of my team while coaching them and ensuring operational compliance.