I'm not sure if this was the answer they wanted but I said: If I had a customer that found an item in the clearance rack and was upset because of the price difference, I would first apologize to the customer about the inconvenience and because there was more than one item I would honor the discount for them because I believe customer service is important and we want our guest to be treated like family ensuring they will come back. I would then go to the rack and remove all items that were misplaced there to prevent any confusion with future customers.