Responsible for managing the financial transactions related to agency-billed insurance policies, including premium collections, carrier payments, account reconciliation, and ensuring accurate and timely handling of receivables and payables. Perform all levels of accounts payable and accounts receivable duties to include, but not limited to: coding, data entry, checking, balancing, and reconciling accounts. Investigating and resolving discrepancies, maintain vendor files and generate reports.

Job Duties and Responsibilities (Essential Job Functions)

Common job activities are listed below; actual position responsibilities may vary. Refer to your manager or human resources for specific duties and performance expectations.

• Review and process all invoices. Code, calculate and verify invoice accuracy, discounts and approvals. Investigate and resolve discrepancies. Prepare and issue payments. Follow up as needed to expedite payment.
• Accounts Receivable (Client Billing & Collections):
  • Generate and distribute agency-billed invoices to clients for insurance premiums, fees, and related charges.
  • Post and apply incoming payments (checks, ACH, credit cards) accurately to client accounts.
  • Monitor outstanding receivables and follow up on past-due balances.
  • Coordinate with account managers and producers to resolve billing discrepancies or client inquiries.
  • Maintain up-to-date client account records, including payment schedules and installment plans.
• Accounts Payable (Carrier Payments):

• Provide administrative support to the department, maintaining electronic and paper filing systems to provide for ease of research and auditing.
• Perform monthly reconciliation of agency bill accounts, including trust accounts, receivables, and payables.
• Identify and resolve discrepancies between internal systems, carrier statements, and bank accounts.
• Maintain, review, and update formal written procedures related to agency bill processing, ensuring accuracy and compliance with current practices.
• Complete special projects as assigned.
• Performs additional responsibilities as requested or assigned.

Performance Expectations

• Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
• Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
• Establish and maintain positive and productive work relationships with all staff, customers and business partners.
• Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
• Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.

Qualifications

Education:

• Associate’s degree in accounting or business, or equivalent knowledge and work experience.

Experience:

• 1 to 3 years experience in a general accounting environment and/or understanding of basic accounting principles.
• Experience working with vendors and customers.

Knowledge and Skills:

• Strong computer and calculator skills, and proficiency in Excel.
• Ability to calculate figures and amounts such as discounts and interest.
• Effective oral and written communication skills.
• Effective analytical and problem-solving skills.
• Ability to prioritize and handle multiple tasks and projects concurrently.

Wage: $25.00 - $29.80 hourly; actual wage is based upon education and experience.

Benefits: Full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)

Equal Opportunity Employer

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.