Lutron Electronics Co., Inc. is seeking motivated students to join us as a Work-Study student at our Las Vegas, NV Service Center. As part of the Technical Support team, you will deliver technical assistance to a diverse customer base while gaining hands-on experience supporting retail end users and residential clients, helping them maximize the benefits of Lutron’s innovative lighting and shading solutions.

• Serve as a trusted advisor to customers by providing expert guidance on product selection, compatibility, installation, and usage—delivering a seamless, end-to-end support experience.
• Deliver first-level technical support via phone or email, troubleshooting issues across lighting control systems, smart devices, and network-connected solutions.
• Diagnose and resolve complex technical problems using strong analytical and problem-solving skills, while escalating advanced issues when necessary.
• Build strong customer relationships through clear, confident communication, offering calm and reliable support to installers, contractors, and end users.
• Stay aligned to Lutron’s culture and values:
  • Be passionate
  • Be flexible and adaptable to changing markets
  • Be an innovative thinker
  • Be customer focused
  • Be ethical

We seek talented, success-minded people with the desire and ability to make things happen. Our baseline requirements are simple:

• You are pursuing an associate or bachelor's degree
• Your cumulative GPA is at least a 3.00
• You have proven interpersonal and communication skills
• You are driven and self-motivated

• Comprehensive training and mentoring through the program
• Gain experience supporting real-world Internet of Things (IoT) and lighting automation products
• Guidance to support your growth and explore potential future full-time opportunities at Lutron.