Global Operations

AI Agent Development Project Intern (TikTok Shop Governance and Experience) - 2026 Start (BS/MS)

Location
:

Seattle

Employment Type
:

Intern

Job Code
:

A213395

Responsibilities

Team Introduction
Our Global E-commerce Governance and Experience (GNE) team ensures that TikTok’s marketplace remains safe and trustworthy for users, sellers, and creators. As a Listing Governance Program Manager Graduate in the Listing Governance team, you will contribute to the creation and execution of policies and systems that safeguard the platform’s quality and sustainability. It will offer you hands-on experience in a fast-paced, global e-commerce environment, empowering you to drive impact while working alongside experts in the field.

We are seeking highly motivated interns with strong analytical, data handling, and problem-solving skills to support the development and optimization of Prompt Engineering (PE) models for our Regulatory Compliance & Prohibited Product programs.

The ideal candidates will possess a mix of technical aptitude (data analysis, large language model interaction, prompt testing) and regulatory/business understanding, enabling them to contribute immediately with minimal ramp-up time.

The role will work closely with Program Managers, Compliance SMEs, and AI/ML teams to test, refine, and implement AI-based solutions that improve compliance accuracy and reduce operational friction for internal teams.

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

Applications will be reviewed on a rolling basis - we encourage you to apply early.
Successful candidates must be able to commit to at least 6 months long internship period.

Responsibilities:
Prompt Engineering Model Support

• Collaborate with SMEs to design, test, and refine prompts for AI models used in compliance decision-making.
• Evaluate AI output quality against defined accuracy metrics
• Maintain a prompt library with version history, performance benchmarks, and optimization notes.
• Identify prompt overkill/leakage issues and suggest refinements to improve efficiency.

Compliance Program Support

• Support the classification and verification of products for compliance programs (Prohibited products, DG, EPA, PDP, Recalls).
• Analyze data to identify trends, gaps, and misclassifications in compliance workflows.
• Perform sample audits to validate AI classifications against regulatory guidelines.
• Document and escalate gaps to SMEs and Program Managers.

Data & Reporting

• Clean, prepare, and annotate datasets for AI model training and validation.
• Use Excel, SQL, or other tools to create performance dashboards for compliance model accuracy.
• Summarize weekly progress and key findings for leadership review.

Qualifications

Minimum Qualifications
1. Currently pursuing or recently completed a Bachelor’s/Master’s in Computer Science, Data Science, Engineering, Business Analytics, Compliance, or related field.
2. Familiarity with AI/ML concepts and natural language processing.
3. Proficient in communication and skilled at coordinating multiple collaborating parties.

Preferred Qualifications
1. Experience in E-commerce

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy

Job Information

【For Pay Transparency】Compensation Description (Hourly) - Campus Intern

The hourly rate range for this position in the selected city is $23.75- $23.75.

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Benefits may vary depending on the nature of employment and the country work location. Interns have day one access to health insurance, life insurance, wellbeing benefits and more. Interns also receive 10 paid holidays per year and paid sick time (56 hours if hired in first half of year, 40 if hired in second half of year). Interns who are not working 100% remote may also be eligible for housing allowance.

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The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

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For Los Angeles County (unincorporated) Candidates:
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Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

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1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

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2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

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3. Exercising sound judgment.

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About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

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Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

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We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

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Diversity & Inclusion

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TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at

https://tinyurl.com/RA-request