Mission
Support designated Key Account Manager (KAM) with sales and back-office activities, manage and maximize assigned customer accounts, and develop personal and professional skills for career advancement.

Duties

• Support and accompany the KAM in their commercial activities including customer visits and meeting preparation
• Summarize and monitor action items following customer meetings.
• Coordinate internally to meet customer deadlines and response time
• Utilize and keep SalesForce updated to ensure timely customer management and follow up
• Process KAM’s POs and ensure correct handover to operations
• Strategically increase our win rate turning tail accounts into rising stars
• Prepare, present and ensure yearly sales performance.
• Develop and grow the project pipeline for future growth.
• Coordinate with Strategic planning and R&D to market relevant sales campaigns and product focus.
• Adhere to the financial guidelines and policies of the company including DSO/DPO/DIO and debt monitoring.
• Carry out your daily activities following the Commercial Playbook.
• Coordinate and leverage collaboration between internal departments to ensure accurate and timely customer service and response to all customers.
• Collaborate with internal functions to comply with both internal and external guidelines.
• Educate yourself about the pharmaceutical industry and Suanfarma’s value proposition to our customers

Qualifications

• 2-3 years of Customer Service or Inside Sales experience
• Attention to detail and customer focus
• Understanding of sales and operations planning process
• Strong team player
• Problem solver with a positive attitude
• Skilled in Word, Excel, Powerpoint and Salesforce.com preferred
• Pharmaceutical industry experience preferred

Pay: $59,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance
• Work from home

Work Location: In person