WHO WE ARE

POSITION SUMMARY

WHAT YOU'LL DO

• Manages performance and personnel issues; conducts corrective action meetings with operations manager; performs staff evaluations; develops employee professional development plans; trains and coaches direct reports on job responsibilities and performance; reviews and edits staff evaluations
• Coordinates and conducts effective Toolbox Meeting and Orientation programs in accordance with Company standards and the specific needs of direct reports
• Identifies staffing needs and recommends staffing adjustments; sets work schedule to maintain efficient labor utilization; assists with the selection process of new employees
• Implements the occupational safety and health program initiatives and standards
• Reviews and performs quality checks on operations documentation to ensure compliance with Company standards
• Assists with the management of budgets; approves purchase requisitions; controls, maintains accountability, and oversees the issuance and use of supplies, spare parts, tools, and equipment inventories
• Assists with the development and implementation of energy conservation programs for assigned properties; continually implements operational adjustments and makes recommendations for equipment upgrades to reduce energy consumption
• Monitors service request activity to manage customer service, staff performance and compliance to standards; analyzes service request data and reports for trends to diagnose issues and identify opportunities for operational changes
• Maintains accurate property asset data; develops and manages preventive maintenance programs for assigned properties; manages performance and compliance to standards; reviews weekly schedule and assigns preventive maintenance requests and repair requests
• Performs preventive and reactive equipment maintenance as required by Company standards and manufacturers' specifications and documents actions/measures with the service request system
• Quickly responds to and resolves tenant and property management service requests and documents actions with the service request system
• Conducts periodic inspections of mechanical, common and vacant spaces and appurtenances; maintains these areas in a clean, operational, orderly and safe condition
• Ensures that required documentation, operating logs, and maintenance forms are completed accurately and clearly and are maintained in Company Compliance Books, paper files, and electronic data/filing systems
• Responsible for complying with and enforcing policies from the Employee Manual, Maintains a clean, safe, and accident free workplace and exercises common sense and good judgment when performing duties
• Carry and utilize Company issued communication devices for emergency response and daily communication
• As essential building personnel the responsibilities of this position occasionally require work beyond regular business hours, during weekends and on holidays on a scheduled, short-notice or emergency basis

WHAT YOU'LL NEED TO SUCCEED (REQUIREMENTS)

• Supervisory Experience: 3+ years preferred
• Possesses strong leadership skills, capable of motivating and developing teams and individuals to exceptional performance through assessment, coaching/mentoring, conflict resolution

• A high school diploma or General Equivalency Diploma (GED) is required
• Possess and maintain a current license as a Class Three Steam Boiler Engineer (at minimum) from the District of Columbia Department of Consumer and Regulatory Affairs Occupational and Professional Licensing Administration, or equivalent licensing acceptable to the Company
• Specific licensure in another building-related trade is desired, but not required
• Certification as a CFC Universal Technician from an US EPA-approved program is required

• General Facility Operations/Maintenance/Repair Experience: 8+ years of experience within the disciplines of stationary engineering, HVAC, plumbing, electrical, fire protection, other mechanical systems and/or general building/facilities maintenance
• Specialized Experience: 5+ years in mechanical operations maintaining boilers, chillers and HVAC systems (large commercial/residential facilities preferred)
• Experience managing operations, asset inventories and service history with a computerized maintenance management system
• Familiarity with the operation of building automation systems is preferred
• Ability to troubleshoot, diagnose and repair mechanical, electrical and plumbing systems, controls and components using appropriate tools
• Ability to read construction documents, blue prints, pneumatic mechanical and/or electric control drawings
• General knowledge of safe work practices & OSHA regulations, OSHA 30 training is preferred
• Intermediate proficiency with Microsoft Windows and Office software (Word, Excel and Outlook) to prepare reports and other operations documentation; general capability with the operation of a PC and mobile communication devices, including Internet browsers

• Ability to set goals and priorities, think strategically and manage projects, develop budgets and staffing plans
• Ability to work independently and within a team environment, proactively contributes ideas to improve operations
• Excellent oral and written English communication skills, able to effectively articulate instructions and directions to others.
• Provide an effective means for contact after normal working hours and be able to respond to urgent building issues
• Ability to work effectively under pressure, manage concurrent tasks with multiple deadlines, flexible, versatile and quickly adapt to rapidly changing priorities.
• Maintains a composed, friendly demeanor; professional appearance; possesses effective interpersonal relationship skills, and the ability to communicate in a confident, positive, professional manner to customers, employees, visitors, and vendors.
• Must be reliable, dependable with excellent attendance, and have schedule flexibility to respond to callbacks and work overtime as required to meet business needs