Social Security Disability Legal Assistant / Case Manager

Job Type: Full-Time

Company: Southeast Disability Advocates

Job Overview

Southeast Disability Advocates is seeking a dedicated and detail-oriented Social Security Disability Legal Assistant / Case Manager to manage Social Security Disability claims from initial application through the appeals process. This role serves as the primary point of contact for clients, the Social Security Administration (SSA), and State Disability Determination Services (DDS).

The ideal candidate is compassionate, organized, and comfortable managing multiple cases while providing exceptional client service.

Responsibilities

• Manage a caseload of Social Security Disability claims from application through hearing request
• Collect and review work history, medical records, and supporting documentation
• Prepare, submit, and track disability applications and appeals with SSA and DDS
• Communicate regularly with clients regarding application status and required information
• Explain claim decisions, denials, and next steps clearly and empathetically
• Respond to requests from SSA, DDS, and other agencies in a timely manner
• Maintain accurate and detailed case notes in the firm’s case management system
• Build strong, professional relationships with clients through consistent follow-up and advocacy

Qualifications

• Strong interest in learning Social Security Disability law and procedures
• Compassionate, client-focused approach with a service and advocacy mindset
• Excellent written and verbal communication skills
• Highly organized with strong attention to detail
• Ability to manage multiple deadlines and cases efficiently
• Prior legal, case management, or disability claims experience is a plus (but not required)

Benefits

• Competitive pay
• Opportunities for training and professional growth
• Supportive, team-oriented work environment
• Healt Insurance Stipend
• Paid time off

Why Join Southeast Disability Advocates?

At Southeast Disability Advocates, you’ll make a meaningful difference by helping individuals navigate the disability claims process. Join a mission-driven team that values compassion, accuracy, and exceptional client care.

Pay: $20.00 - $22.00 per hour

Expected hours: 40.0 per week

Benefits:

• Paid sick time
• Paid time off

Work Location: In person