Overview

Jackson Healthcare and our family of companies provide healthcare systems, hospitals and medical facilities of all sizes with the skilled and specialized labor and technologies they need to deliver high quality patient care and achieve the best possible outcomes — while connecting healthcare professionals to the temporary engagements, contract assignments and permanent placement employment opportunities they desire.

Headquartered in metro Atlanta, we’re powered by more than 2,600 associates and over 20,000 clinician providers covering all 50 U.S. states.

Our mission is to improve the delivery of patient care and the lives of everyone we touch. This includes the patients, clinicians and healthcare executives we work with through our companies every day, as well as our communities, the nonprofit organizations we support and each associate who is part of our family.

We’re always looking to add new talent to our teams. We value diverse professionals at all levels and across multiple disciplines and areas of expertise, who have strong leadership skills, align with our culture, and are committed to excellence.

Jackson Healthcare has recently established a Georgia-based captive insurance program — a significant strategic investment that now sits at the heart of our enterprise risk financing structure. We are looking for a Senior Director who will partner with the Chief Risk Officer and key external advisors to help chart the strategic course for how that captive grows, evolves, and maximizes value across our insurance program over time.

This is a hands-on leadership role in a lean, high-impact department. You will own the enterprise insurance and analytics function end-to-end — from captive strategy and actuarial interpretation to RMIS stewardship, executive reporting, and renewal oversight — while leading and developing two direct reports. You will work closely with the CRO, who remains actively engaged in strategy and leadership; this is a collaborative environment, not a solo assignment.

You will have significant exposure to senior leadership and the opportunity to grow into a genuine strategic advisor to the business. The ideal candidate brings deep technical fluency in insurance, captives, and analytics — and pairs it with the curiosity, judgment, and communication skills to make that expertise useful at the executive table. If you are someone who asks "why do we do it this way?" and then does something about it, this role was designed with you in mind.

Captive Strategy & Oversight

The company’s Georgia-based captive is new and full of potential. This role serves as the internal owner and primary point of coordination across the external captive management team, captive counsel, and insurance broker — translating their expertise into actionable strategy and governance for leadership. You will not do this alone; you will do it in close partnership with the CRO and the right external partners.

• Serve as the internal owner and day-to-day liaison with the external captive manager, captive counsel, and insurance broker, ensuring all parties are aligned and moving in the same direction.

• With close collaboration and support from the CRO and external advisors, help define and evolve the strategic direction of the captive — including growth opportunities, new lines of coverage, and program enhancements that increase flexibility and value.

• Oversee captive governance, compliance, regulatory filings, and financial reporting, ensuring adherence to domicile requirements with appropriate external support.

• Develop and maintain business plans, underwriting guidelines, and investment policies; prepare materials for captive board and executive committee meetings.

• Identify new opportunities to expand captive utilization across the enterprise and enhance the flexibility of the overall insurance program.

Enterprise Insurance Program

Insurance renewals are a shared effort: the Insurance Program Operations direct report leads day-to-day execution, and this role provides the strategic oversight, market perspective, and direction that makes that execution excellent. The Senior Director and direct report work closely together throughout the renewal cycle — and do so with close collaboration and support from the CRO.

• Partner actively with the Insurance Program Operations direct report on enterprise-wide insurance renewals across all lines — the direct report owns execution, and this role provides strategic guidance, broader perspective, and development support throughout the process.

• Bring broader thinking, market awareness, and a willingness to challenge the status quo to renewal strategy — questioning what has always been done and exploring what could work better.

• Manage broker, carrier, and actuary relationships at a senior level; serve as the point of accountability for program structure, coverage decisions, and risk transfer strategy — with close collaboration and support from the CRO.

• Administer enterprise-wide TCOR budgeting and cost allocation across commercial and captive premiums.

• Oversee actuarial workflows end-to-end: exposure submissions, claims data, report interpretation, and communicating results clearly to finance, leadership, and operating companies.

• Lead medical malpractice and workers’ compensation audit processes, including data validation, variance resolution, and coordination with accounting and brokers.

Data, Analytics & RMIS

• Serve as the senior business owner for the Risk Management Information System (Origami), with accountability for data integrity, system functionality, user access, and vendor partnership.

• Lead the evolution of how Origami and other data platforms are used — not just maintaining what exists, but identifying how the captive, analytics, and reporting functions can be better served by the tools available now and emerging.

• Develop and maintain dashboards, forecasting tools, and reporting frameworks that deliver actionable insights to senior leadership and captive boards.

• Champion AI and emerging technology as genuine enablers — stay curious, stay current, and bring a forward-looking perspective to how the analytics function evolves over time.

• Build and maintain a close working partnership with Jackson Healthcare’s internal data and IT teams — collaborating to define reporting logic, validate data pipelines, and ensure that risk analytics are fully integrated into the broader enterprise data environment and trusted without caveats.

People Leadership & Team Development

• Lead, mentor, and actively develop two direct reports with a genuine commitment to their growth — not just managing tasks, but developing capability and confidence over time.

• Help your team think more broadly: challenge them to question assumptions, leverage technology, and bring fresh perspective to how things get done.

• Balance delegation with accountability; create the conditions for your team to operate with increasing independence.

• Foster a collaborative, intellectually curious team culture that reflects Jackson Healthcare’s values and Rooted in Innovation principles.

Senior Leadership Engagement

• Translate complex insurance, captive, and actuarial concepts into clear, decision-ready language for executives and senior leadership — with the close collaboration and support of the CRO, who remains actively engaged in strategy and leadership.

• Develop and deliver executive-level presentations for president meetings, board sessions, and senior leadership reviews.

• Serve as a trusted resource and escalation point for time-sensitive risk issues, regulatory questions, and coverage decisions.

• Grow into a strategic advisor role — this position has meaningful and growing exposure to the C-suite for those who earn it.

Qualifications

• Demonstrated experience with sophisticated enterprise insurance programs, including direct captive insurance involvement — you understand how captives work, how they are governed, and how to make them more valuable over time.

• Strong insurance analytics foundation: actuarial concepts, loss reserving, exposure analysis, data validation, and translating complex results into business decisions.

• Fluency in a Risk Management Information System (RMIS); direct experience with Origami Risk is a significant advantage.

• Track record of working effectively with brokers, actuaries, carriers, captive managers, and regulators.

• Proven ability to communicate complex insurance and risk concepts to non-technical audiences, including senior executives.

• Demonstrated success leading or significantly contributing to insurance audit processes (workers’ compensation, medical malpractice, or equivalent).

• Bachelor’s degree in Risk Management, Finance, Business, or a related field; advanced degree (MBA, CPCU, ARM) a plus.

• Minimum 10+ years of progressive insurance, captive, or risk management experience.

Preferred Qualifications

• Familiarity with Power BI or comparable analytics and visualization platforms.

• Experience supporting M&A due diligence or integration from a risk and insurance perspective.

• Healthcare industry background — we can train on the nuances of healthcare staffing, medical malpractice, and patient compensation funds; if you bring the right foundation and mindset, the healthcare context is learnable.

Who You Are

• You are genuinely curious — about technology, about better ways of doing things, about what you don’t yet know.

• You ask “why do we do it this way?” — and you follow through on the answer.

• You are comfortable being accountable for things you didn’t personally create, and making sound judgment calls with incomplete information.

• You lead with precision and patience — accurate under pressure, steady in ambiguity.

• You are a developer of people, not just a manager of tasks.

• You see AI tools and emerging technology as genuine opportunities, not threats.

• You thrive in a collaborative environment — working alongside a CRO and external partners, not in spite of them.

• You understand that success in a role like this often looks quiet — because the real work is preventative, interpretive, and built over time.