Role Summary

The Learning & Development Manager will provide leadership and oversight for all training and educational programs. This position will be responsible for oversight training needs, maintaining records of training activities, and conducting training. All activities will be performed in support of the strategy, vision and values of JE Dunn.

• Autonomy & Decision-Making: Makes most decision and consults with supervisor as needed.
• Career Path: Senior Learning & Development Manager

Key Role Responsibilities - Core

LEARNING & DEVELOPMENT MANAGEMENT FAMILY – CORE

• Oversees training, teaching and coaching a large variety and/or more complex courses
• Perform needs analysis with supervisors and employees to determine performance gaps and missed opportunities related to specific roles.
• Design and development of course content using effective adult learning strategies.
• Assign instructors to conduct training for internal and external subject matter experts.
• Completes methodology analysis and recommendations for senior leadership.
• Implement recommendations for class participants, timing and courses for various functions in the business.
• Supports the Learning and Development Director on delivering and deploying overall strategy.
• May be responsible for managing Learning and Development Specialists.
• Responsible for owning the training materials including developing, improving, maintaining and finding new materials.
• Monitor and evaluate training program’s effectiveness.
• Resolve any specific problems and tailor training programs as necessary
• Maintain a keen understanding of training trends, developments and best practices.

FISCAL RESPONSIBILITY

• Maintains fiscal records and follows procedures to ensure effective and efficient operations.
• Makes operational decisions in light of broader financial goals and constrains.
• Understand business plan and manages financial goals.

MANAGING OTHERS

• Inspires a sense of team in the work environment. Utilizes communication and conflict resolution skills to foster teamwork and collaboration. Models a positive and professional attitude, maintaining composure under pressure.
• Communicates and explains goals and encourages and motivates team performance and productivity in alignment with broader work program and corporate goals and plans. Leads and facilitates effective team meetings. Recognizes individual and team accomplishments.
• Assesses and manages quality of work produced by team.
• Creates, monitors and manages scheduling; directs assignments and goal setting for optimal productivity and resource management.
• Participates in a range of talent management activities, which may include responsibilities such as evaluating and managing performance, providing formal and informal feedback, recruiting and staffing, employee learning and development, addressing employee relations risks and issues, etc.
• Provides feedback and coaching to support individual employee performance, learning and career development.
• Removes obstacles and solves problems and addresses escalated issues from team members to optimize team performance and productivity.
• Serves as a change agent by supporting corporate and work program change initiatives. Models and communicates positive approaches to adapting to change.

Key Role Responsibilities - Additional Core

• Other duties as assigned.
• Conducts actions in a professional and unbiased manner.
• Complies with all company and site policies and best practice standards.
• Continuously develops proficiency and understanding in the role.
• Maintains a professional appearance and work space.
• Participates in and complies with all company safety and quality programs and procedures.
• Utilizes relevant JE Dunn technology to support all assigned responsibilities.

Knowledge, Skills & Abilities

• Ability to perform work accurately and completely, and in a timely manner
• Communication skills, verbal and written (Advanced)
• Proficiency in MS Office
• Organizational skills
• Listening skills
• Knowledge of adult learning strategy (Advanced)
• Ability to facilitate meetings and build consensus in a classroom and virtual setting
• Ability to conduct effective presentations (Advanced)
• Ability to coach others
• Ability to quickly and effectively solve complex problems
• Ability to deliver quality through attention to detail
• Ability to adapt to change
• Ability to be proactive and resourceful
• Ability to prioritize multiple projects
• Ability to adapt and respond to dynamic situations
• Ability to read a situation and make sound assessments and recommendations
• Ability to rely on a heightened sense of organizational awareness
• Ability to speak confidently in large groups with executive presence
• Ability to multitask (teach, read chats, take notes etc.) and be comfortable while working in a fast-paced, ever-changing, high energy environment
• Ability to build relationships and collaborate within a team, internally and externally

Education

• Bachelor’s degree in human resources, instructional design or related field (Required)
• Associate certificate in instructional design certificate/degree (preferred)
• In lieu of the above requirements, relevant experience will be considered

Experience

• 8+ years’ experience in learning and development (Preferred)
• 5+ years’ experience in building construction (Preferred)
• Adult learning theory
• 5+ years’ experience in meeting or group facilitation (Preferred)

Working Environment

Benefits Information

The benefits package aligned to this position is Professional Non-Union.