• Support end-to-end payroll processing activities for hourly and salaried employees, ensuring payroll transactions are completed accurately and timely.

• Support payroll schedules and processing calendars to ensure payroll deadlines are met.

• Process and maintain payroll data for new hires, transfers, promotions, pay changes, leaves of absence, and terminations.

• Review timekeeping information, monitor exceptions, and coordinate corrections with managers and employees.

• Maintain employee tax profiles, direct deposit information, garnishments, and PTO/Sick Time accrual records.

• Assist employees and managers with routine payroll questions and requests while providing excellent customer service.

• Process employment verifications, wage garnishments, and payroll-related documentation.

• Prepare and distribute standard payroll reports and supporting documentation.

• Perform routine payroll audits and data validations to identify discrepancies and coordinate corrections.

• Support quarter-end and year-end payroll activities, including preparation of reports and documentation related to payroll tax filings and year-end forms.

• Assist with payroll reconciliations and provide support for internal and external audit requests.

• Participate in payroll system testing, upgrades, and process improvements as directed.

• Collaborate with Payroll, HR, Benefits, Finance, HR Systems, and external vendors to resolve payroll-related issues.

• Maintain payroll procedures and documentation to support consistency and compliance.

• Protect confidential employee and company information, and maintain the integrity of payroll records.

• Comply with all company policies, procedures, and safety practices.

• Complete special projects and perform other duties as assigned.

• Working knowledge of payroll practices, wage and hour laws, and payroll administration processes.

• Strong attention to detail and commitment to accuracy.

• Strong organizational, analytical, and problem-solving skills.

• Ability to maintain confidentiality and handle sensitive information appropriately.

• Strong customer service, written communication, and verbal communication skills.

• Ability to effectively interact with employees, managers, and cross-functional business partners.

• Proficiency with Microsoft Excel and payroll/HRIS systems.

• Ability to prioritize multiple responsibilities and meet established deadlines in a fast-paced environment.

• Ability to identify issues and escalate complex matters appropriately.

• Ability to maintain accuracy while handling high volumes of transactions and meeting strict payroll deadlines.

• Associate's or Bachelor's degree in Human Resources, Business, Accounting, or a related field, or equivalent work experience.

• One to three years of payroll, HR, accounting, or related administrative experience.

• Experience supporting multi-state payroll environments preferred.

• Experience with ADP Lyric preferred; experience with ADP Workforce Now or comparable payroll systems required.

• Experience working with integrated systems such as timekeeping, benefits, and financial systems preferred.

• Intermediate Microsoft Excel skills and experience working with reporting tools preferred.

• Fundamental Payroll Certification (FPC) preferred but not required.

Physical & Work Environment Requirements

• Prolonged periods of sitting at a desk and working on a computer.

• Ability to communicate effectively in person, over the phone, and via digital platforms.

• Occasional travel may be required for meetings or training.