Engagement Type

Contract

Key Responsibilities

• Support efforts to understand customer processes, pain points, and business needs by participating in discussions with stakeholders and technical teams.
• Build foundational knowledge of business applications and organizational data management concepts to better support customer‑focused

analysis.

• Assist in identifying root causes of system issues by gathering information, reviewing documentation, and conducting basic process analysis.
• Help diagram current-state processes and proposed improvements using process flows, context diagrams, and data-flow diagrams under the direction of senior analysts.
• Contribute to documenting requirements, user stories, and acceptance criteria with a focus on accuracy and clarity.
• Support the decomposition of traditional requirements into Agile Epics, Features, and User Stories that clearly reflect user needs.
• Assist in mapping user stories to technical design documents, ensuring clarity and alignment between business goals and technical specifications.
• Help identify related user stories, dependencies, and priorities in collaboration with senior analysts and the Product Owner.
• Support backlog refinement activities by maintaining well-organized user stories and requirements documentation.
• Participate in testing activities, including helping draft test objectives, test plans, and test cases.
• Execute basic functional and regression tests and document results to support solution quality.
• Help coordinate and facilitate User Acceptance Testing (UAT), including capturing stakeholder feedback and communicating progress to project leads.
• Recommend and assist in implementing internal improvements to BA team processes, including creating or enhancing tools and workflows using Power Apps or Power Automate.

Qualifications

• Bachelor’s degree in business, Information Systems, Computer Science, Public Administration, or related field; or in equivalent combination of education and experience.
• Internship or academic project experience involving business analysis, requirements documentation, process mapping, or solution evaluation.
• 0 to 2 years of experience in business analysis, project support, data analysis, or related work.
• Strong written and verbal communication skills with the ability to document information clearly.
• Foundational understanding of Agile and traditional Waterfall SDLC concepts.
• Basic understanding of data analysis and organizational data structures.
• Strong organizational skills and attention to detail.
• Ability to work collaboratively and receive

guidance in a team environment.

• Curiosity, initiative, and willingness to learn

VDOT systems, processes, and analysis standards.

Required/Desired Skills

Skill Required/Desired Amount of Experience Experience in business analysis, project support, and/or Power App/Automate Required 2.0 Years Highly desired 2.0 Years