Support the Operations Control Center (OCC) – MOW by leveraging modern AI and automation tools to streamline workflows, reduce manual tasks, and enhance day‑to‑day operational efficiency. This role serves as the department’s primary resource for digital tools, data management, system support, and cross‑functional coordination with MTA IT, operational leadership, and senior officials on the operations floor.

1. Systems, Data & Automation

2. Operational Floor & Incident Support

3. Department Administration & Coordination

public administration, public policy, engineering, engineering technology, economics,

architecture, mathematics, physics, computer science, finance, accounting,

transportation planning, industrial psychology, urban planning/studies, human

resources management, labor relations, operations research, security management

or in a related area, or

satisfactory full-time professional experience working in budget administration,

accounting, economic or financial administration, engineering, in management or

methods of analysis, operations research, organization research or program

evaluation, personnel or public administration, staff development, employment

program planning or administration, security management; or general administration.

administration, public administration, public policy, engineering, engineering

technology, economics, architecture, mathematics, physics, computer science,

finance, accounting, transportation planning, industrial psychology, urban

planning/studies, human resources management, labor relations, operations

research, security management or in a related area, and one year of full‐time

satisfactory professional experience working in budget administration, accounting,

economic or financial administration, engineering, in management or methods

analysis, operations research, organizational research or program evaluation,

personnel or public administration, staff development, employment program

planning or administration, security management; or general administration; or

of full-time satisfactory experience as described in "1" above.

Preferred / Added Advantage

Based on evaluation of education, skills, experience, interview, and written assessment.

All selected candidates will be subject to a full background investigation that includes employment and education. Discrepancies may lead to dismissal.

Appointment may be at a comparable level to current level of selected candidate. (If necessary)

As an employee of MTA NYC Transit, you may be required to complete an annual financial disclosure statement with the state of New York, if your position earns more than $101,379 (this is subject to change) per year or if the position is designated as a policy maker.

Qualified applicants can submit an online application by clicking on the ‘APPLY NOW’ button from either the CAREERS page or from the JOB DESCRIPTION page.

If you have previously applied online for other positions, enter your Username and Password. If it is your first registration, click on the CLICK HERE TO REGISTER hyperlink and enter a Username and Password; then click on the REGISTER button.

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.