Basic understanding of computer hardware and software, fundamental networking concepts, basic troubleshooting skills, and the ability to obtain and maintain a……
Troubleshoot technical problems through systematic analysis and collaborate cross-functionally to identify root causes and implement effective solutions.…
Company Description We're Nagarro. We are a digital product engineering company that is scaling in a big way! We build products, services, and experiences……
Document all incidents, service requests, defects, and operational tasks in DOT-approved automated issue tracking tools (e.g., Jira, ServiceNow) with sufficient……
Provide excellent customer service to internal team members (inbound voice calls & backoffice offline work) while troubleshooting & resolving issues within……
This is a cross-functional role ideal for someone with experience in operations, technology implementation, field support, or workflow design, who is excited to……
The Associate Help Desk Technician is responsible for supporting inbound phone calls and tickets as well as triaging critical alert tickets to their teammates……
The Associate Help Desk Technician is responsible for supporting inbound phone calls and tickets as well as triaging critical alert tickets to their teammates……
Explaining complex things clearly — to non-technical users. You’re trusted to think, not just follow steps. Troubleshooting billing questions (claims, payments,……
Troubleshoot platform questions and route technical issues to the right teams with clear context. M7 Health is the AI-powered workforce operations platform for……
Relevant fields include information systems, computer science, data science, agricultural systems management, agricultural or environmental engineering,……
Providing technical implementation, configuration, and troubleshooting assistance with the deployment of the CrowdStrike Falcon platform and associated……
The primary objective of the Application Support specialization within the Technical Support (CS) Job Family is to provide highly visible customer support……
Handle a High Volume of Contacts: You will handle an estimated 50-60 phone calls per shift. There is little down time in this position as you are typically on……
Candidates must possess a valid state-issued REAL ID-compliant driver’s license or a valid U.S. passport to meet requirements for obtaining the required……
The primary duty of this position is the independent application of systems analysis techniques and specialized technical knowledge to deliver mid-level Tier II……
SaaS Operations: Collaborate with Product and Engineering to design, optimize, and execute processes that ensure timely, high-quality deliverables across our……
In the event that COVID-19 vaccine mandates issued by the federal government, or by state or local government become effective and enforceable, the Company will……
You have the tenacity to work with non-technical end-users until they truly become independent and able to perform basic device functions on their own.…
Fields support calls, chat, email, and/or other communication from users with inquiries regarding software programming, connectivity, printing, and similar……
These inbound inquiries are primarily in the form of telephone calls, but can also be emails, or cases. Linxup helps businesses get more out of the vehicles,……
Travel potentially 20% of the time It would be useful if you have: - Bachelor's Degree, or Associate's Degree plus six (6) + years of Technology related……
Do you have a degree in Information Technology, Computer Science, or a related field, or equivalent IT support experience? Ability to lift up to 50 pounds.…
This position includes answering incoming calls about basic product info, design, installation, and start-up procedures as well as troubleshooting for HVAC……
O Windows desktop configuration, deployment, and troubleshootingo PC hardware installation, configuration, and repairo Desktop and peripheral troubleshootingo……
Provide technical software support, set-up, and implementation guidance to clients across a suite of products, delivering assistance via email and phone.…
Use AI to find out how well the skills on your resume fit this job description.
Title: Information Technology Associate I (Junior)
Clearance Type: None
Responsibilities (including but not limited to):
Assist with installing, configuring, and maintaining hardware, software, and peripheral equipment.
Perform basic troubleshooting steps for common technical issues and escalate more complex problems as needed.
Provide first level technical support to end users, including account assistance, system access, and general IT inquiries.
Monitor system performance and report irregularities or issues to senior team members.
Support routine system maintenance, patching, and updates under guidance.
Document work performed, including troubleshooting actions, resolutions, and updates to system records.
Adhere to established cybersecurity and information assurance protocols to protect system integrity and sensitive data.
Assist in maintaining inventory and tracking IT equipment.
Collaborate with team members to ensure effective and timely IT support across NAVSEA program offices.
At least 0-4 years of experience in IT support or a related field.
A minimum of four (4) years of additional relevant experience may satisfy degree requirements.
Basic understanding of computer hardware and software, fundamental networking concepts, basic troubleshooting skills, and the ability to obtain and maintain a Security+ certification.
The minimum salary is $64K and the max salary is $72K.
$64K – $72K/yr (Employer provided)
$68K
/yr Median
United States
If an employer includes a salary or salary range on their job, we display it as "Employer Provided". If a job has no salary data, Glassdoor displays a "Glassdoor Estimate" if available. To learn more about "Glassdoor Estimates," see our FAQ page.
Working here doesn’t have to be a secret
Sign in to browse authentic reviews, anonymous ratings and salary data before you apply.