Level 3 Audio Visual is seeking a passionate Field Engineer II to help us shape the future of AV innovation. Could this be the right role for you?

About Us:

Level 3 Audio Visual is a full-service AV integration company that is on a mission to transform how organizations engage with AV technology. We deliver customized solutions and provide comprehensive support to ensure our clients’ AV systems elevate their communication and collaboration. As we continue to grow, we’re seeking passionate professionals who are ready to innovate and help drive the future of the AV industry.

Everything we do is supported by our Core Values:

• Improve every day
• Do whatever it takes
• Take ownership
• Slow down to speed up
• Learn, share, repeat
• Elevate others
• Above all, build trust

If this sounds like you, you might be a great fit for our team, and we’d love to talk to you.

About the Position:

The AV Field Engineer II (FE) is a key member of the Operations team responsible for configuring, commissioning, and validating AV systems to ensure they meet performance expectations and are delivered to customers with zero defects.

This role bridges engineering design and final system delivery—working both in staging environments and onsite to ensure systems function exactly as intended. The FE partners closely with Project Managers, Project Engineers, and Field Engineering leadership to ensure high‑quality execution and continuous improvement.

What You Will Do:

Job Responsibilities:

• Configure and commission AV systems in staging and on‑site environments
• Interpret and validate installation drawings (signal flow, facility diagrams, etc.)
• Configure network switches, IP addressing, and device communication
• Load and validate DSP programs, control systems, and video routing
• Perform system testing, troubleshooting, and final validation checks
• Commission audio DSP systems (gain structure, measurement, performance tuning)
• Complete staging and commissioning checklists (AV9000 standards)
• Identify design or hardware issues and collaborate with engineering on resolutions
• Coordinate with fabrication technicians and installation teams to ensure system readiness
• Maintain documentation, best practices, and system configuration standards
• Participate in project kickoff, handoff, and post‑project review meetings
• Support continuous improvement by providing feedback on processes and system design
• Track time accurately and support project reporting requirements
• Travel up to 50% to project sites

What We’re Looking For:

Education and Certifications:

• High School Diploma or equivalent

Experience:

• 2+ years of AV industry experience

What We Prefer:

• 2–4 year college degree
• AVIXA CTS certification
• CTS‑D or CTS‑I
• Audinate, Q-SYS, Biamp, Crestron, or Extron certifications

Level 3 Audiovisual is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Level 3 Audiovisual participates in the E-Verify Program where and as required by law.

Please note that all legitimate communication from our team will only come from platform generated emails or from email addresses ending in @l3av.com. We will never request software downloads, financial information, or login credentials at any point in our interview or hiring process.

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Cabling: 1 year (Preferred)
• device mounting: 1 year (Preferred)
• Commercial AV Installation: 2 years (Required)

Location:

• Mesa, AZ 85209 (Required)

Willingness to travel:

• 50% (Required)

Work Location: Hybrid remote in Mesa, AZ 85209