Please note this is a fully remote role within the United States.
For over 25 years, NEOGOV has been at the forefront of public-sector innovation, building technology that helps government and education organizations work smarter, move faster, and better serve their communities.
We are a team of cutting-edge technologists, operators, and problem-solvers with top-tier skills and a shared ambition: to build the most efficient operating model in GovTech. We combine deep public-sector expertise with modern SaaS practices, AI-enabled workflows, and a relentless focus on execution.
At our core, we are a people-first company. We empower our customers to support the public servants they employ, the communities they serve, and the talented teams that bring our platform to life.
Our solutions support the entire employee journey, from hire to retire. By transforming complex HR and compliance workflows into simple, intuitive experiences, we help public-sector organizations reduce friction, improve efficiency, and focus on what matters most: making a difference.
The PowerDMS platform is a single, secure, online location for the organization, management, and distribution of an organization’s most important documents. The software equips employees with essential job knowledge and know-how through electronic policy dissemination, accreditation management, and training capabilities–accessed anytime, from anywhere.
We’re looking for a
Training Specialist Level 2, a master teacher and mentor with the talent of transforming software training into language understood by many via multiple channels of learning. This candidate will be responsible for delivering course content to support the development, productivity, and retention of our customers, as well as assisting in developing/maintaining instructional materials. They will act as a peer mentor for new Training Specialists, analyze KPIs/training metrics and build reports, manage Boot Camp scheduling, and take on additional leadership responsibilities for our training certification programs. Our fantasy candidate will be self-driven, will take the initiative to see projects and assignments through to completion, and stay laser-focused on delighting PowerDMS customers with information on our products and services and other relevant subject areas of interest.
This posting is for an existing vacancy.