Company Overview
Providing the Technology, Services, and Support to Empower Any Organization
Our Mission: To proactively protect organizations and communities through innovative technology solutions delivered by our talented team.
JOB SUMMARY
The Network Engineer is primarily engaged in designing, troubleshooting, installing, and configuring network hardware and software to effectively integrate the network with the customer’s environment including servers, switches, and other networking devices. The Network Engineer will document, demonstrate and transfer knowledge regarding the setup and operation of each individual solution being delivered directly with the customer for future support needs. The Network Engineer will also provide the customer with written documentation including configurations, procedures, and diagrams of the solution. The Network Engineer will work with senior-level engineers to design and implement network solutions based on best practices.
ESSENTIAL FUNCTIONS
- Troubleshoot networking issues.
- Resolve escalated issues & assigned tasks from other internal teams.
- Install, configure, monitor, test, and maintain firewalls, access points, switches,
- and other network infrastructures.
- Provide support for customers’ server environments.
- Support identity infrastructure such as Entra ID and Active Directory
- Provide expert knowledge of network protocols such as DNS, DHCP, and routing equipment Gateways, Entra ID, & Microsoft Intune.
- Specify system requirements and design solutions.
- Perform customer on-site visits to troubleshoot, repair, install networking
- Ability to troubleshoot Cloud infrastructure, such as Azure VMs, Azure VPN
- Provide input and evaluate new technology.
- Travel to customer sites for diagnosis and remediation of discovered issues.OTHER DUTIES
- Participates in special projects as required.
- Assists in on-call after hours phone rotation as needed.
- Accomplishes all other duties and tasks as appropriately assigned or requested.
EDUCATION & EXPERIENCE
- Bachelor’s degree in Computer Science, Computer Information Systems, or
- related field or 2+ years experience in related field.
- Relevant certifications are highly preferred:
o CompTIA: Security+, Network+o Microsoft: AZ-104, AZ-700o Palo Alto: PCNSA, PSNSE
KNOWLEDGE, SKILLS & ABILITIES
- Experience with networking techniques is required.
- Experience with Cisco, HP, SonicWall, Palo Alto, and Ubiquiti networking equipment is preferred.
- Experience with networking including IP Addressing/Subnetting, VLANS, Port Aggregation, DNS, DHCP, RDP, LDAP, is required.
- Experience with virtualization platforms including VMware and Hyper-V is required.
- Ability to support and troubleshoot server-based software issues with Microsoft Windows Server 2008 and newer, Microsoft Active Directory, Entre ID, Microsoft
- 365, Microsoft PowerShell, major EDR solutions, and enterprise class backup solutions.
- Experience with DUO is preferred.
- Knowledge in troubleshooting and resolving workstation-based software issues with Microsoft Windows 10 and 11, Microsoft Office applications, and domain and workgroup environments.
- Ability to travel the Northeastern US as needed.
- Candidate must have excellent listening skills, be organized, be able to meet demanding deadlines, be detail oriented, have excellent problem-solving skills, always take responsibility, have a great attitude, demonstrate personal integrity & honesty, maintain independence, be a self-starter and have excellent project management skills.
Pay: $70,000.00 - $90,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
