Automotive BDC Representative

GATEWAY KIA OF NORTH BRUNSWICK

Gateway Kia is a rapidly growing automotive dealer that is looking to hire Development Representatives to join our Business Development Center (BDC). Gateway Kia culture of customer service and a commitment to transparency enables us to provide exceptional service and exceptional value for our clients. Our rapidly expanding business enables us to provide significant opportunities for learning, training, and career growth for our team. In addition, we provide a highly competitive compensation plan, along with benefits including medical, dental, vision disability, and paid time off.

Automotive BDC Representative Qualifications:

• 1-2 years of experience; experience in an automotive setting preferred
• Confident, pleasant and professional phone voice
• Possess time management skills and be able to work independently
• Take direction well
• Must like being part of a TEAM
• High school diploma or GED equivalent
• Clean background check
• Automotive BDC Representative Responsibilities:
• Generate appointments and quotes by means of proactive outbound prospecting and lead activity management in an effort to qualify and market to potential customers
• Set appointments
• Listen and be attentive to customer needs and priorities in order to provide appropriate suggestions and guidance on our vehicle offerings
• Provide superior customer service and achieve highest degree of customer satisfaction
• Work in close partnership with sales consultants to provide qualified leads and detailed information on customer requirements
• Meet specified monthly targets and goals
• Direct customers to product information resources, including those available on the internet
• Check email frequently and respond to inquiries immediately
• Deliver inquiries/messages intended for other sales personnel and departments promptly
• Contribute to the overall success of the dealership by working with all customers, teams and departments collaboratively and professionally with a positive, roll-up your sleeves attitude

Automotive BDC Representative Preferred Skills and Experience:

• Prior customer relations or BDC experience preferred, but not required. We are willing to train and develop the right individual.
• Excellent customer relationship skills
• Self-starter, motivated and success-driven
• Confident, positive and high energy presence
• Strong communication skills
• Team-oriented with a desire to achieve both individual and collective goals
• Matador Experience a PLUS

Gateway Kia offers Automotive BDC Representatives:

• Very competitive pay-plan
• Health and Dental
• Available 401(k)
• Dealership discounts on parts, service and vehicles.

Job Type: Full-time

Pay: From $500.00 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Education:

• High school or equivalent (Preferred)

Experience:

• Sales Experience: 1 year (Preferred)
• Automotive/Customer service: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: In person