About Us

We pride ourselves on resilience, innovation, and taking bold steps to serve our customers, employees, and clients. Over the years, our commitment has only deepened, and we continue to stand out through our dedication to fostering camaraderie, mutual respect, and inclusivity. These core values unite our Entry Level Sales Associate team and set us apart from the competition.

We are now seeking ambitious Entry Level Sales Associates to join our Scranton team. As an Entry Level Sales Associate, you'll be the key point of contact for customers, helping to assess eligibility, process orders accurately, and foster trust-based relationships with customers who are ready to explore our recommended products and services. Our goal is to consistently exceed expectations by delivering service that leaves every customer feeling valued and understood.

Key Responsibilities of an Entry Level Sales Associate:

• Understand each customer's unique needs and tailor solutions that highlight the benefits of our products, services, and enrollment process.
• Gather and analyze customer data to recommend products or services to management.
• Contribute to team success by supporting office goals and ensuring efficient operations.
• Foster customer loyalty through exceptional listening, relationship building with customers and other Entry Level Sales Associates, and in-depth knowledge of our offerings.
• Communicate with empathy and sincerity while efficiently processing customer orders.
• Shadow senior Sales Associates to learn effective communication techniques, consultative sales strategies, and strong active listening skills
• Use available tools and strategies to proactively address customer needs, aiming for a seamless resolution on first contact.
• Meet and surpass performance metrics set by Senior Management, including customer satisfaction, sales results, quality standards, compliance, and productivity within the Entry Level Sales Associate department.

Qualifications We Look For in Our Ideal Entry Level Sales Associate:

• Demonstrated success in customer service and/or sales is preferred, but not required.
• Strong collaboration skills, with the ability to work closely with the Sales Communications team to meet shared goals.
• Genuine passion for connecting with people and building authentic relationships.
• Thrives in a dynamic, fast-paced (and fun!) environment alongside other Entry Level Sales Associates.
• Dependable and able to commit to full-time, flexible hours.
• Intuitive, mindful, and grounded with a desire to keep learning.

We are seeking a driven individual with a passion for building a long-term career in customer relations. No prior experience is required, we provide training for the right candidates.

This in-office position operates out of our primary location in Scranton and services the surrounding areas including Scranton, Wilkes-Barre, Dunmore, and the surrounding area.

Job Type: Full-time

Pay: $51,250.00 - $63,950.00 per year

Work Location: In person