Overview
We are seeking a dynamic and highly organized Front Office Administrator with minimum 2 years experience to join our team! This vital role is the first point of contact for customers and staff, ensuring smooth daily operations within a professional and welcoming environment. The ideal candidate will possess excellent communication skills, exceptional organizational abilities, and a proactive attitude to manage administrative tasks efficiently. This paid position offers an exciting opportunity to develop your office management expertise while contributing to a vibrant workplace culture.

Duties

• Greet visitors and clients warmly, providing exceptional customer service and ensuring a positive first impression.
• Answer phone calls professionally and communicate effectively by providing accurate information regarding company services and products.
• Schedule service calls, create estimates and work orders, and assist with planning service routes for pool maintenance techs.
• Create and send out invoices and call customers for payment; order and maintain inventory of supplies; and be able to use a cash register.
• Be able to complete administrative tasks such as filing, photocopying, and data entry.
• Manage incoming and outgoing mail, packages, and deliveries
• Maintain a clean and organized reception area.
• Be able to complete bookkeeping activities using QuickBooks software to assist with invoicing, receiving payments, and expense tracking.
• Maintain organized records through meticulous proofreading, filing systems, and document management.
• Coordinate with team members for calendar updates, meeting arrangements, and personal assistant duties as needed.
• Excellent customer service skills with the ability to handle difficult situations professionally.
• Knowledge of Pool Brain and Shopify POS is a plus.

Qualifications

• Proven experience in office administration, clerical work, and customer support roles with strong organizational skills.
• Proficiency in QuickBooks and Microsoft Office Suite (Word, Excel, PowerPoint).
• Demonstrated computer literacy with the ability to learn new software quickly and efficiently.
• Excellent typing skills combined with strong attention to detail for proofreading and data entry tasks.
• Bilingual abilities are highly desirable to support diverse client and staff interactions.
• Experience managing phone systems and demonstrating professional phone etiquette.
• Strong time management skills with the ability to prioritize tasks effectively in a fast-paced environment.

Join us in creating an energetic workplace where your organizational talents will shine! We value proactive individuals who thrive on providing outstanding support while maintaining a positive attitude. This role is perfect for those looking to grow their office management skills within a collaborative team environment.

Pay: $20.00 - $24.00 per hour

Benefits:

• Paid time off
• Referral program

Application Question(s):

• You must be 40 Minutes or less drive time to Key Largo.

Experience:

• QuickBooks: 2 years (Required)
• Microsoft Office: 2 years (Required)
• Office Administration: 2 years (Required)

Work Location: In person