Do You Enjoy?

• Working with precision and purpose, where accuracy and reliability in production AWS environments aren't just preferred — they're the standard?
• Building automation that eliminates the manual, repetitive work so the team can focus on what actually matters?
• Having clear ownership over your piece of the system — knowing what's yours and being proud of how it runs?

Retail Success is seeking a mid to senior level Cloud Engineer to join our team in Overland Park, KS. This position participates in the creation and maintenance of development, test, and production environments with a goal of high availability, fault-tolerance, and scalability. Responsibilities span cloud architecture, security, multi-tenancy, DevOps practices, and access control methods.

The Cloud Engineer works closely with a co-located team of Cloud Engineers, Software Engineers, QA Engineers, Product Owners, and a Data Engineer within an agile environment. The ideal candidate is a self-driven technologist who designs and develops systems, processes, and automation using AWS and Terraform — someone who is ready to grow into broader ownership of infrastructure over time.

Retail Success is a business-to-business FinTech company based in Overland Park, Kansas. From marketing and loyalty to eCommerce and payments, our software solutions give retailers the power to connect and sell to the world. Our robust solutions include Retail Success custom software solutions, Wayroo, and ByDesign Software.

Why is this a great opportunity for you?

• Real cloud-native work, every day. AWS and Terraform aren't just on the resume requirements — they're how this team actually builds and runs everything.
• This is a small team — not a faceless enterprise where you're one of dozens of cloud engineers. Here, your contributions are visible and your fingerprints are on the infrastructure.
• Collaborating with a tight-knit engineering team that respects your expertise and lets you do your best work?
• In addition to our fun and collaborative work culture, we offer comprehensive health, dental, vision, disability, life insurance, 401(k), and Paid Time Off.
• Annual base salary based on education and amount of related experience.

Work Location & Schedule:

• This is a hybrid role in Overland Park, KS.
• Candidates must live in the Kansas City metro area or be willing to relocate before starting employment.
• Availability for after hours, on-call support is required.

This is a W-2 position. Applicants must have work authorization that does not now or in the future require sponsorship for employment authorization (such as an H-1B, O-1, or other employment-based visa) to continue working in the United States.

Education & Experience:

• High School Diploma or equivalent required; Bachelor’s Degree in Computer Science, Information Technology, or a related field strongly preferred.
• Minimum of 3-5+ years' experience in designing and developing complex cloud solutions.

Required Technical Skills:

• Working knowledge of AWS services including EC2, ELB, S3, SNS, SQS, and CloudFront.
• Experience working in a Continuous Integration/Continuous Deployment environment.
• Hands-on experience with Terraform for infrastructure-as-code.

Desired Technical Skills:

• Familiarity with Azure DevOps (VSTS Build/Release, TFS Release Manager).
• Experience collaborating closely with software development teams.
• Growing fluency in Terraform for managing multi-environment configurations.
• Experience solving complex infrastructure problems under pressure.
• A developing vision for how cloud infrastructure should be designed and scaled.
• Desire for an AWS architect certification.

Responsibilities:

• Manage and support AWS environments, taking increasing ownership as experience grows.
• Design infrastructure to support a high-availability, high-traffic system.
• Participate in and support DevOps functions including CI/CD practices, deployments, and root cause analysis.
• Construct and help enforce best-practice security policies.
• Forecast and plan future infrastructure needs.
• Ensure uptime through redundant and scalable solutions.
• Triage and resolve production issues; provide 24x7 production support.
• Identify and mitigate security threats; escalate and communicate issues appropriately.
• Develop scripts and automation across a variety of scripting languages.
• Share knowledge and collaborate with team members on a regular basis.

Other Competencies:

• Demonstrates ownership of projects — takes initiative, maintains accountability, and meets deadlines.
• Strong analytical and problem-solving skills with a keen attention to detail.
• Approaches work with an eye for detail while keeping the big picture in mind.
• Creative thinker focused on delivering practical, high-value solutions.
• Effective communicator — clear and concise in both verbal and written communications; actively listens.
• Builds and maintains effective working relationships across teams and functional areas.

Retail Success, LLC is committed to the principles of Equal Employment Opportunity. We believe our continued success depends on the full and effective utilization of qualified persons without regard to race, color, creed, religion, national origin, sex, age, disability, veteran or any other classifications protected by applicable laws.