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RIB Software
3.7
Technical Support Specialist
United States
Provide technical support via telephone, email, and chat to external and internal customers. Will be responsible for providing excellent customer service via……
30d+
technical support jobs in United States RIB Software jobs in United States
RIB Software salaries
Employee reviews at RIB Software RIB Software interview experience Working at RIB Software
Avangrid
3.5
Lead Network Security Specialist Infrastructure
Binghamton, NY
$106K - $133K (Employer provided)
Work with internal clients, suppliers/contractors, project teams and other technical staff to identify, design and support technical solutions, focusing on……
30d+
JobsRUs.com
3.7
Sr. Specialist, People Analytics
New York, NY
$65.00 Per Hour (Employer provided)
Query, validate, manipulate, and reconcile large datasets using Excel, SQL, and reporting tools to ensure data accuracy, consistency, and integrity.…
2d
Swisslog
3.7
Senior Managed IT Service Specialist
Newport News, VA
$70K - $89K (Employer provided)
Easy Apply
Senior MITS Specialist supports and maintains remote, virtual and cloud-based systems infrastructure, including the implementation and design of hardware and……
26d
EPIC Placements
Sr. Fortinet Professional Services Engineer
Houston, TX
$73K - $119K (Glassdoor est.)
Produce technical documentation, implementation plans, and solution designs. Comfortable leading customer-facing technical discussions and implementation……
24d
Advanced Motion Controls
2.8
IT TECHNICAL SUPPORT SPECIALIST
Camarillo, CA
$39.00 - $49.00 Per Hour (Employer provided)
The ideal candidate will diagnose hardware, software, and network problems, set up and configure systems and peripherals, and collaborate closely with users and……
30d+
L3Harris
3.6
Specialist, DevSecOps Cloud Software Engineer
Melbourne, FL
The team develops critical communication capabilities for air traffic control, air-to-ground data communication, secure access to situational awareness data and……
30d+
General Dynamics Information Technology
3.9
Unified Communications Specialist - TS/SCI w/Poly
Annapolis Junction, MD
$108K - $144K (Employer provided)
Best Places to Work
May vary based on technical training, certification(s), or degree. Responsible for the architecture, configuration, and maintenance of worldwide Voice, Video,……
30d+
US Tool Group
3.5
Systems Support Specialist
Farmington, MO
$47K - $64K (Glassdoor est.)
Specialized training or degree in a relevant field and/or 3-5 years professional experience. Creating and maintaining technical documentation and user-facing……
30d+
AHU Technology
3.5
Oracle Technical Specialist - Senior
United States
$95.00 - $104.00 Per Hour (Employer provided)
Easy Apply
C. Design, develop, and deploy EPM Planning forms and associated components, including dimensional design, Planning workflows, navigation, and approvals.…
30d+
HCLTech
3.5
DataOps Specialist
Austin, TX
$68K - $110K (Employer provided)
Easy Apply
Bachelor’s/Master’s degree in Computer Science, Data Analytics, or related field. We are seeking a *DataOps Specialist* to design, implement, and manage……
30d+
AHU Technology
3.5
11Yrs App. Technical Specialist Senior with Quickbase
United States
$60.00 - $65.00 Per Hour (Employer provided)
Easy Apply
The successful candidates will demonstrate the following knowledge, skills, characteristics, experiences and/or abilities: ·Capable of design, develop and……
30d+
General Dynamics Information Technology
3.9
Cybersecurity Operations Specialist -SIEM Services (Evergreen)
Springfield, VA
$128K - $173K (Employer provided)
Best Places to Work
Perform all development, design, engineering, testing, integration, and implementation actions needed for the total integration and interoperability between all……
25d
Mphasis
3.4
Migration Specialist (Banking Domain)
Plano, TX
$50K - $73K (Glassdoor est.)
Easy Apply
Clearly explain operational, technical, and process changes between current-state and future-state environments to internal stakeholders and clients.…
30d+
AHU Technology
3.5
Oracle Technical Narrative Report Specialist (EPM)
United States
$90.00 - $100.00 Per Hour (Employer provided)
Easy Apply
Design and develop reports, packages, doclets, using narrative reporting for annual financial reports and Budget book reports.…
30d+
AHU Technology
3.5
Oracle EPM Technical Narrative Report Specialist
United States
$90.00 - $100.00 Per Hour (Employer provided)
Easy Apply
Design and develop reports, packages, doclets, using narrative reporting for annual financial reports and Budget book reports.…
30d+
AHU Technology
3.5
App. Technical Specialist Senior (Quickbase)
United States
$61.00 - $68.00 Per Hour (Employer provided)
Easy Apply
11-15 yrs. conveying technical and functional concepts for a specific technical specialty. Capable of design, develop and deploy applications that support users……
30d+
AHU Technology
3.5
Oracle Technical Specialist - Journeyman
United States
$90.00 - $100.00 Per Hour (Employer provided)
Easy Apply
Design, develop, and deploy EPM Planning forms and associated components, including dimensional design, Planning workflows, navigation, and approvals.…
30d+
Systems Technology Forum
4.3
Platform Integration Specialist
Newport, RI
$72K - $115K (Glassdoor est.)
Easy Apply
Selected candidates will perform and support submarine software installations and networked system integration, assist with shipboard installation planning,……
30d+
General Dynamics Information Technology
3.9
Cybersecurity Operations Specialist -SIEM Services (Evergreen)
United States
$128K - $173K (Employer provided)
Best Places to Work
Perform all development, design, engineering, testing, integration, and implementation actions needed for the total integration and interoperability between all……
25d
Wilson Construction
3.7
IT Specialist
Rancho Cordova, CA
$33.00 - $38.00 Per Hour (Employer provided)
Easy Apply
3+ years of experience in IT support, systems administration, software development, quality assurance, or a related technical field.…
9d
General Dynamics Information Technology
3.9
Information Technology/Assurance (IT/IA) Specialist II
Mascoutah, IL
$98K - $128K (Employer provided)
Best Places to Work
May vary based on technical training, certification(s), or degree. Review and provide technical and cyber security coordination on all Bodies of Evidence that……
30d+
General Dynamics Information Technology
3.9
Communications Specialist Senior - TS/SCI w/Poly
Annapolis Junction, MD
$108K - $144K (Employer provided)
Best Places to Work
May vary based on technical training, certification(s), or degree. Responsible for the architecture, configuration, and maintenance of worldwide Voice, Video,……
30d+
General Dynamics Information Technology
3.9
Unified Communications Specialist - TS/SCI w/Poly
Annapolis Junction, MD
$108K - $144K (Employer provided)
Best Places to Work
May vary based on technical training, certification(s), or degree. Internal mobility team dedicated to helping you own your career. Top Secret SCI + Polygraph.…
16d
General Dynamics Information Technology
3.9
Information Technology/Assurance (IT/IA) Specialist I (24/7)
Colorado Springs, CO
$82K - $111K (Employer provided)
Best Places to Work
May vary based on technical training, certification(s), or degree. Review and provide technical and cyber security coordination on all Bodies of Evidence that……
30d+
Software Technology
3.9
SolarWinds Certified Professional (SCP) :: Essex County, NJ
Essex Fells, NJ
$47K - $82K (Glassdoor est.)
Easy Apply
Seeking a seasoned SolarWinds Engineer to lead the design and implementation of a comprehensive monitoring strategy across its technology infrastructure.…
30d+
CGI
3.7
Technical Subject Matter Expert
Fairfax, VA
$101K - $246K (Employer provided)
Responsible for evaluating opportunities for organic and new business growth, driving and supporting solution development for opportunities, and working with……
30d+
Experis
3.2
Cloud API Documentation writing Specialist
Chandler, AZ
$40K - $55K (Glassdoor est.)
Easy Apply
Experience collaborating directly with engineering teams to capture technical content accurately. 3-5 years of experience producing technical documentation for……
9d
Jacobs
4.0
Software Developer - Expert
Chantilly, VA
$225K - $235K (Employer provided)
Easy Apply
Best Places to Work
Bachelor’s degree in Computer Science, Design, or related field (or equivalent experience). Hands-on experience with secure systems engineering, systems……
30d+
Particle Measuring Systems
3.8
IT Support Specialist
Niwot, CO
$28.95 - $38.46 Per Hour (Employer provided)
Experience with troubleshooting and resolving technical issues. Provide first and second-level technical support for Particle Measuring Systems, software……
30d+

RIB Software

3.7

Technical Support Specialist

United States

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Use AI to find out how well the skills on your resume fit this job description.

Driven by transformative digital technologies and trends, we are RIB and we’ve made it our purpose to propel the industry forward and make engineering and construction more efficient and sustainable. Built on deep industry expertise and best practice, and with our people at the heart of everything we do, we deliver the world's leading end-to-end lifecycle solutions that empower our industry to build better.

With a steadfast commitment to innovation and a keen eye on the future, RIB comprises over 2,500 talented individuals who extend our software’s reach to over 100 countries worldwide. We are experienced experts and professionals from different cultures and backgrounds and we collaborate closely to provide transformative software products, innovative thinking and professional services to our global market. Our strong teams across the globe enable sustainable product investment and enhancements, to keep our clients at the cutting-edge of engineering, infrastructure and construction technology.

We know our people are our success – join us to be part of a global force that uses innovation to enhance the way the world builds.

Job Title: Technical Support Specialist

Location: Remote (Work Hours 11:00 am - 8:00 pm EST)

Employment Type: Full Time

The Technical Support Specialist is responsible for receiving, recording, and processing all incoming communications to the Support Department. This representative provides customer support, troubleshooting, and education while assisting clients on their journey to achieve optimal health and wellness. The ideal candidate is pro-active and passionate about providing an A+ experience to all our customers, as well as an energetic problem-solver, looking for creative ways to find solutions.

Key responsibilities

Will be responsible for providing excellent customer service via diagnosis and resolution of technical, operational and implementation issues related to RIB products, supporting technologies/infrastructure.
Escalate issues that are unable to be resolved, within established guidelines, to the appropriate group for proper corrective action.
Provide technical support via telephone, email, and chat to external and internal customers.
Must be capable of documenting technical documentation.
Participate in customer conference calls when necessary to manage the resolution of customer account issues.
Reproduce errors in test systems and document them thoroughly for reproduction independently from production systems for the purpose of issue remediation and testing
Demonstrate availability within pre-defined SLA timelines to assist technical teams during critical or urgent incidents that demand immediate attention and resolution.

Essential requirements

Bachelor’s degree in CS, MIS, Engineering, or equivalent work experience
Good interpersonal communication and customer service skills are needed to work successfully with customers in high stress and or ambiguous situations.
Aptitude for learning new technologies and understanding how to utilize them in a customer-facing environment.
Ability to analyze network traffic using industry-standard diagnostic tools to diagnose application stability and performance issues.

Desired skills

Understanding of Microsoft Azure Cloud Services and associated native components and navigation within a cloud-hosted environment.
Experience in in Microsoft Teams, LogMeIn, Rescue, GoToConnect, Salesforce, Zendesk, Azure DevOps and RIB applications SLE, SLC and SpecLive.
Experience using remote connection tools such as LogMeIn, Citrix GoToAssist, MS Teams or similar

RIB may require all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.

RIB is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.

Come and join RIB to create the transformative technology that enables our customers to build a better world.

Building Better Together

About Us

We know our people are our success – join us to be part of a global force that uses innovation to enhance the way the world builds.

See company reviews

Working here doesn’t have to be a secret

3.7

Recommend to a friend
Approve of CEO
CEO: René Wolf
16 Ratings

RIB Software

3.7

Technical Support Specialist

United States

RIB Software

3.7

Technical Support Specialist

United States

Is your resume a good match?

Use AI to find out how well the skills on your resume fit this job description.

We know our people are our success – join us to be part of a global force that uses innovation to enhance the way the world builds.

Job Title: Technical Support Specialist

Location: Remote (Work Hours 11:00 am - 8:00 pm EST)

Employment Type: Full Time

Key responsibilities

Will be responsible for providing excellent customer service via diagnosis and resolution of technical, operational and implementation issues related to RIB products, supporting technologies/infrastructure.
Escalate issues that are unable to be resolved, within established guidelines, to the appropriate group for proper corrective action.
Provide technical support via telephone, email, and chat to external and internal customers.
Must be capable of documenting technical documentation.
Participate in customer conference calls when necessary to manage the resolution of customer account issues.
Reproduce errors in test systems and document them thoroughly for reproduction independently from production systems for the purpose of issue remediation and testing
Demonstrate availability within pre-defined SLA timelines to assist technical teams during critical or urgent incidents that demand immediate attention and resolution.

Essential requirements

Bachelor’s degree in CS, MIS, Engineering, or equivalent work experience
Good interpersonal communication and customer service skills are needed to work successfully with customers in high stress and or ambiguous situations.
Aptitude for learning new technologies and understanding how to utilize them in a customer-facing environment.
Ability to analyze network traffic using industry-standard diagnostic tools to diagnose application stability and performance issues.

Desired skills

Understanding of Microsoft Azure Cloud Services and associated native components and navigation within a cloud-hosted environment.
Experience in in Microsoft Teams, LogMeIn, Rescue, GoToConnect, Salesforce, Zendesk, Azure DevOps and RIB applications SLE, SLC and SpecLive.
Experience using remote connection tools such as LogMeIn, Citrix GoToAssist, MS Teams or similar

Come and join RIB to create the transformative technology that enables our customers to build a better world.

Building Better Together

About Us

We know our people are our success – join us to be part of a global force that uses innovation to enhance the way the world builds.

See company reviews

Working here doesn’t have to be a secret

3.7

Recommend to a friend
Approve of CEO
CEO: René Wolf
16 Ratings

3,248 Cloud technical specialist jobs in United States

Building Better Together

About Us

Working here doesn’t have to be a secret

Building Better Together

About Us

Working here doesn’t have to be a secret