Location

Remote in the USA

Employment Type

Full time

Location Type

Remote

Department

Strategy & Operations

We're building a new healthcare clearinghouse

Stedi is building the first new healthcare clearinghouse in decades. In the healthcare sector, the Health Insurance Portability and Accountability Act of 1996 (HIPAA) requires that all insurance payers exchange transactions such as claims, eligibility checks, prior authorizations, and remittances using a standardized EDI format called X12 HIPAA. Clearinghouses process the majority of these transactions, offering consolidated connectivity to carriers and providers. Until Stedi, the space was occupied entirely by a small group of legacy players, built on outdated, often pre-internet technology.

Stedi is the world's only programmable healthcare clearinghouse. By offering modern API interfaces alongside traditional real-time and batch EDI processes, we enable both healthcare technology businesses and established players to exchange mission-critical transactions. Our clearinghouse product and customer-first approach have set us apart. Stedi was ranked by Ramp as one of the fastest-growing SaaS vendors.

We have lightning in a bottle: engineers and designers shipping products week in and week out; a lean business team supporting the company’s infrastructure; passion for automation and eliminating toil; $142 million in funding from top investors like Stripe, Addition, USV, Bloomberg Beta, First Round Capital, and more. To learn more about how we work, watch our founder Zack’s interview with First Round Capital.

What we're looking for

We're hiring a seasoned content developer and marketer to create world-class content for providers, developers, and technical teams building revenue cycle systems in healthcare. This is a marketing role, but you won’t be doing typical brand marketing or surface-level thought leadership.

Your job is simple: create engaging content that evangelizes Stedi across the entire RCM ecosystem. You are a creative generalist with a passion for scaling and evangelizing technical products. You'll vibe code demos, produce videos, publish content, organize events, update our website, product sales collateral, and more.

Prior familiarity with healthcare and revenue cycle management is not expected.

What you'll do

• Research: You’ll find and research topics our customers want to learn more about. You’ll source ideas from support requests, sales calls, demos, Slack community posts, and Stedi’s own industry experts.

• Create world-class technical content: You’ll produce and publish written technical content that’s engaging to our customers and prospects.

• Build demos and developer tools. You'll build and publish demo apps, sample revenue cycle management (RCM) tools, and other projects that show developers what they can build on Stedi.

• Create technical content. You'll produce blog posts, YouTube tutorials, explainer videos, and other content that helps developers understand Stedi's APIs and related healthcare billing workflows.

• Mine customer knowledge. You'll use AI tools to extract common questions from support tickets, sales calls, and customer conversations. You’ll turn those questions into guides, demos, and other content.

• Represent Stedi publicly. You'll be a public-facing voice for Stedi's developer community, appearing on video and representing the product in online spaces.

• Measure your impact. You'll track what's working using metrics and adjust your approach.

Who you are

• You're technical. You have a background in technical operations, content, or software engineering roles. You're comfortable engaging technical audiences, producing content for software engineers, making API requests, building demo apps, and using the command line. You can build a working demo from scratch.

• You’re an expert technical communicator. You’ve written high-quality technical content. You can explain complex workflows and complicated concepts in plain English without dumbing them down.

• You're comfortable on camera. You can explain and demo technical products clearly and confidently on screen. You have examples of demos, tutorials, walkthroughs, and other recorded content you can share.

• You have editing chops. You can script, record, edit, and publish video content independently. You know how to make content look and sound great.

• You're a builder. You love to design and scale systems that work. You're comfortable experimenting with AI and new tools to get more done with less.

• You move quickly. We move quickly as an organization. You'll respond with urgency, communicate what you're working on, and ask for help when you need it.

• You're the voice of the developer. You understand what developers need to know. You can make complex systems understandable.

• You thrive on details. No task is too small to find success, generate revenue, and reduce costs.

Work samples

Include links to 2-3 examples of technical content you’ve created in your resume. These can include blog posts, documentation, tutorials, how-to guides, etc. Showcase your best work.

We’ve been made aware of individuals impersonating the Stedi recruiting team. Please note:

• All official communication about roles at Stedi will only come from an @stedi.com email address, or from our official identification verification partner, Persona, @frompersona.com.

• If you’re unsure whether a message is legitimate or have any concerns, feel free to contact us directly at careers@stedi.com.

We appreciate your attention to this and your interest in joining Stedi.

At Stedi, we're looking for people who are deeply curious and aligned to our ways of working. You're encouraged to apply even if your experience doesn't perfectly match the job description.