Bilingual Case Processing Specialist (All Languages)

• $27.00 (Full-Time)
• Open to out-of-state candidates (Relocation Required – No Housing Provided)
• We welcome applicants currently based in Chambersburg, PA; Harpers Ferry, WV; Frederick, MD; Martinsburg, WV; Frederick, MD; Leesburg, VA, Winchester, VA; Waynesboro, PA and surrounding areas
• Bilingual candidates (ALL languages welcome – not limited to Spanish)
• Generous Paid Time Off (PTO)
• 24/7 operations – includes nights, weekends, and holidays

Overview

Join a mission-driven team supporting critical government operations in a fast-paced environment. As a Case Processing Specialist, you will play a key role in intake, documentation, and case coordination, ensuring accuracy, compliance, and respectful interaction with individuals from diverse linguistic and cultural backgrounds. We are actively seeking candidates who speak two or more languages, including but not limited to:
Spanish, French, Portuguese, Haitian Creole, Mandarin, Russian, more

This position is based within a secure federal processing facility operated in support of U.S. Immigration and Customs Enforcement (ICE). Candidates must be comfortable working in a controlled, correctional-style environment with strict security protocols.

Why become a Case Processing Specialist with Anovaeon:

• Competitive hourly pay (27-32.55/hr)
• Generous PTO package
• Opportunity to work in a high-impact government operations environment
• Work where your language skills are actively used
• Full-time hours

Key ResponsibilitiesCase Documentation & Processing

• Prepare, review, and maintain case files in compliance with federal standards
• Ensure documentation is complete, accurate, and audit-ready
• Support preparation of case packets and administrative records

Data Entry & Records Management

• Enter and update case data in secure systems
• Maintain accurate electronic records and track case progress
• Perform quality checks to ensure data integrity

Intake & Identity Verification

• Assist with intake documentation for individuals undergoing processing
• Verify identification and maintain accurate personal records
• Support administrative and biometric intake processes

Case Tracking & Coordination

• Monitor case timelines and documentation status
• Coordinate with internal teams and government personnel
• Ensure timely submission of required materials

Communication & Compliance

• Communicate professionally with staff and government personnel
• Maintain strict confidentiality of sensitive information
• Follow all federal documentation, security, and compliance protocol

Qualifications Required

• High school diploma or equivalent
• Strong data entry and computer skills (Microsoft Office, databases)
• High attention to detail and organizational skills
• Ability to maintain confidentiality in a secure environment
• Willingness to work flexible schedules (including nights/weekends/holidays)
• U.S. Citizen (federal requirement)
• Ability to pass a federal background investigation (DHS clearance)
• Bilingual (not limited to Spanish)

Preferred

• 2+ years of administrative, clerical, or records experience
• Experience in government, legal, immigration, or correctional environments
• Experience with case management systems
• Prior or current government security clearance

Physical Requirements:

• Ability to sit at a computer workstation for extended periods while conducting data entry and interviews
• Ability to stand and walk for extended periods during facility operations
• Ability to lift, carry, and move supplies and equipment up to 50 pounds
• Ability to bend, stoop, reach, and perform repetitive motions
• Capability to work in varied environmental conditions (indoor/outdoor, temperature variations)
• Ability to respond quickly to emergency situations throughout the facility
• Visual acuity for detailed computer work and document review
• Auditory ability to conduct interviews and monitor facility for safety concerns

Work Environment

• Fully on-site role in a secure ICE processing/correctional facility (MD/VA/WV region)
• Controlled environment with strict federal security protocols
• Fast-paced, high-accountability setting
• Extended periods of sitting, standing, and computer work

Important Information

• Relocation required if not local (no housing or relocation assistance provided)
• Employment contingent on:
• Federal background investigation (up to DHS Tier 4)
• Drug screening
• Full credentialing compliance

About Anovaeon Staffing

At Anovaeon Staffing, we support mission-critical government operations in fast-paced, high-accountability environments. We specialize in humanitarian response, migration, and emergency operations—placing professionals in roles where accuracy, professionalism, and real-world impact matter every day.

Why join Anovaeon?

• Meaningful, purpose-driven work in federal operations
• Career-building experience in government and compliance environments
• Diverse, multilingual teams where your language skills are valued
• Opportunities to grow into future leadership roles

If you're looking for a role that offers real responsibility and impactful experience, Anovaeon is the place to build your career.

Apply Today!

If you are bilingual in any language, detail-oriented, and comfortable working in a secure federal environment, we encourage you to apply.

Anovaeon, LLC is an Equal Opportunity and Affirmative Action Employer and prohibits discrimination and harassment of any type on the basis of actual or perceived race, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, religious creed, disability (mental and physical) including HIV and AIDS, medical condition (cancer and genetic characteristics), genetic information, age, marital status, civil union status, sexual orientation, military and veteran status, denial of family and medical care leave, arrest record and/or any other characteristic(s) protected by federal, state or local law.

This policy applies to all terms of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, training, compensation, benefits, employee activities, and general treatment during employment.

Job Types: Full-time, Contract

Pay: $27.00 - $32.55 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Application Question(s):

• Are you 21 years of age or older?
• Are you bilingual? If so, what language(s) do you speak?
• If you do not live in the Hagerstown area, are you able to relocate to the area?
• Do you understand that relocation benefits are not provided?
• Do you have any outside employment, school commitments, or other obligations that could interfere with your work schedule, job responsibilities, or present a potential conflict of interest?
• Have you ever completed an eQIP background investigation with the federal government, or held a federal government clearance?
• Do you currently live in the United States and have you lived in the United States for the last five years? If not, please explain.
• Why are you interested in this position?
• Please briefly explain your data entry experience, as well as your level of proficiency with Microsoft Office or similar tools.
• Are you a US citizen?
• Have you reviewed the essential job functions, and can you perform them with or without reasonable accommodation?

Education:

• High school or equivalent (Required)

Work Location: In person