Director of Patient Care Services (RN) – Hospice Leadership

$115,000–$120,000 Base Salary + Bonus

Blue Bell Office: 3031 C Walton Road, Ste. 202
Plymouth Meeting, Pennsylvania 19462

Serving Montgomery, Bucks & Delaware Counties, PA

Monday–Friday | 8:00 AM–5:00 PM + Field Ride-Alongs

Lead with Compassion. Inspire Excellence. Make a Difference.

Are you a passionate Registered Nurse leader who believes every patient and family deserves exceptional end-of-life care? Bristol Hospice is seeking a Director of Patient Care Services (DPCS) to provide clinical leadership, mentor high-performing teams, and ensure the delivery of compassionate, patient-centered hospice care throughout our Pennsylvania service area.

This is an opportunity to join an organization where your leadership directly impacts patients, families, caregivers, and clinical professionals every day.

Why Join Bristol Hospice?

At Bristol Hospice, we are dedicated to providing a family-centered approach to hospice care while honoring every patient with dignity, compassion, and respect. As a nationwide leader in hospice services, we foster a supportive culture where clinical excellence and employee growth go hand in hand.

What We Offer

• Competitive Salary: $115,000–$120,000 + Bonus Potential
• Medical, Dental, Vision & Life Insurance
• Generous PTO & Paid Holidays
• Tuition Reimbursement
• 401(k) with HSA Options
• Mileage Reimbursement (where applicable)
• Advanced Leadership & Clinical Development Programs
• Supportive, Mission-Driven Culture
• Opportunity to Make a Meaningful Impact Every Day

What You'll Do

As the Director of Patient Care Services, you will oversee all clinical operations and ensure the delivery of high-quality hospice services while supporting and developing clinical teams.

Key Responsibilities

• Lead and oversee all direct and indirect clinical patient care services.
• Mentor and support Clinical Supervisors, Case Managers, and interdisciplinary team members.
• Ensure compliance with state, federal, and CHAP regulatory standards.
• Drive quality assurance, performance improvement, and patient satisfaction initiatives.
• Assist with budgeting, staffing plans, and operational performance management.
• Monitor census trends and adjust staffing strategies as needed.
• Recruit, coach, evaluate, and develop clinical personnel.
• Oversee orientation, ongoing training, and professional development programs.
• Ensure accurate and compliant clinical documentation and record management.
• Promote a culture of accountability, teamwork, and clinical excellence.
• Serve as Acting Executive Director in the Executive Director's absence.
• Develop and implement policies that support exceptional hospice care delivery.
• Build and maintain strong relationships within the healthcare community to support patient referrals and growth.

What We're Looking For

Required Qualifications

• Current Registered Nurse (RN) license in Pennsylvania
• Minimum 1 year of management or leadership experience
• Ability to lead, motivate, and develop clinical teams
• Strong knowledge of hospice regulations and healthcare operations
• Excellent communication, organizational, and problem-solving skills
• Ability to travel throughout the service territory as needed
• Flexibility to support operational needs

Preferred Qualifications

• Bachelor's Degree in Nursing (BSN) from an accredited program
• Hospice leadership experience
• Home health, palliative care, or related healthcare leadership experience
• Working knowledge of CHAP standards and regulatory compliance

Our Core Values

At Bristol Hospice, we live by the values that define our success:

Integrity – We do the right thing.
Trust – We support one another.
Excellence – We continually raise the bar.
Accountability – We own our results.
Mutual Respect – We treat others with dignity and compassion.

Join a Team that embraces the reverence of life!

EEOC Statement

Bristol Hospice is an equal-opportunity employer. Our success depends upon our ability to create and maintain a diverse and supportive work environment where individuality is promoted. Bristol puts high priority on the worth of every person. We do not base our hiring decisions on race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristics.

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Pet insurance
• Referral program
• Tuition reimbursement
• Vision insurance

Work Location: In person