Job Overview

Neighbors Emergency Center is driven by a clear purpose: to provide extraordinary care that is dedicated to making lives better every day. With a vision to be 'The Best Neighbors Ever', we are focused on our patients, our company culture, and the community we serve. We are currently seeking a diligent and detail-oriented Remote Medical Records Clerk to join our team. This is a full-time, remote position with the flexibility of day or night shifts available. The successful candidate will be responsible for the accurate and confidential management of patient medical records, playing a crucial role in our mission to deliver unparalleled medical care driven by compassion and respect.

Responsibilities

As a Medical Records Clerk, you will be entrusted with the following key duties:
Accurately process, organise, and maintain patient medical records within our electronic health record (EHR) system.
Ensure all medical records are complete, up-to-date, and compliant with data protection regulations and internal policies.
Handle the secure retrieval and release of medical information to patients, healthcare providers, and other authorised parties, adhering to strict confidentiality protocols.
Scan, index, and file clinical documentation and correspondence correctly.
Conduct regular quality assurance audits on medical records to ensure their integrity and accuracy.
Respond to internal and external enquiries regarding medical records in a professional and timely manner.
Collaborate effectively with clinical and administrative staff to ensure a seamless flow of information.

Qualifications

Proven experience as a Medical Records Clerk or in a similar administrative role within a healthcare setting.
A strong understanding of medical terminology, data protection principles, and patient confidentiality.
Proficiency in using electronic health record (EHR) systems and Microsoft Office applications.
Exceptional organisational skills and a meticulous level of attention to detail.
The ability to work independently and manage your workload effectively in a remote environment.
Excellent written and verbal communication skills.
Experience working within a fast-paced emergency care environment is desirable but not essential.

What We Offer

A competitive hourly rate of $26 - $28 USD per hour.
The flexibility and convenience of a fully remote working position.
A choice between day or night shifts to support a healthy work-life balance.
The opportunity to be part of a supportive and purpose-driven team dedicated to making a positive impact.
A company culture that values compassion, respect, and community involvement.