Job Description and Requirements

Data Migration Execution

• Lead end-to-end data migration projects for new FOIA customers and government agencies, ensuring data is migrated into RelativityOne accurately, securely, and efficiently.

• Develop and execute migration plans — including data mapping, validation, transformation logic, and cutover strategies — tailored to agency-specific requirements.

• Serve as the primary technical point of contact for FOIA agency customers across the migration lifecycle, from pre-migration planning through post-migration validation.

• Troubleshoot and resolve migration issues, data anomalies, and integration challenges in collaboration with engineering.

Technical Implementation Leadership

• Serve as the technical subject matter expert and product backlog driver for the Data Migration Utility . Maintain a near-term view of utility enhancement needs, balancing immediate customer delivery against longer-term platform scalability and communicating tradeoffs to engineering and product leadership.

• Write user stories, acceptance criteria, and functional specifications; test and validate new utility features, providing structured feedback and driving iteration .

• Document tool capabilities, configurations, and migration best practices .

Government & FOIA Customer Enablement

• Apply deep knowledge of FOIA regulations, agency data management workflows, and public records requirements to deliver appropriately tailored migration guidance.

• Partner with the broader TAM and Customer Success teams to introduce new FOIA agency customers, establishing repeatable migration playbooks and success criteria.

• Serve as a subject matter expert on government data handling, including data sensitivity classifications, records retention policies, and agency-specific compliance considerations.

• Represent the voice of government agency customers internally, translating their operational realities into actionable product feedback.

Documentation & Continuous Improvement

• Create and maintain technical documentation, migration runbooks, and knowledge base content that support consistent, scalable migration delivery.

• Identify and report product defects, tool gaps, and process inefficiencies discovered during engagements . Continuously refine migration methodologies to improve accuracy, efficiency, and customer experience.

FedRAMP & Government Data Security Context

• All FOIA customer data handled in this role is classified DT1 (Data Type 1), the highest sensitivity tier under Relativity’s FedRAMP authorization. Direct access to DT1 data requires Public Trust clearance — a prerequisite for the role .

• The role requires working within pre-approved toolsets and Azure-native capabilities .

Minimum Qualifications

• Bachelor’s degree in computer science, Information Technology, Information Management, or a related field — or equivalent practical experience.

• Proven experience working directly with government agencies, public-sector organizations, or regulated-industry customers in a technical or consulting capacity.

• Demonstrated experience in data migration, data integration, or data engineering, including designing and executing migrations of structured and/or semi-structured data sets.

• Working knowledge of SQL and experience querying and transforming data . Hands-on experience with data formats, transformation tools, and scripting languages relevant to migration work (e.g., Python, PowerShell, JSON, XML, CSV processing).

• Strong written and verbal communication skills, with the ability to translate complex technical concepts for technical and non-technical government stakeholders.

• Experience in a product owner or technical lead capacity — capturing requirements, documenting specifications, and driving iterative delivery engineering.

• Ability to obtain and maintain a Public Trust designation as a condition of employment. Candidates who currently hold Public Trust or an active federal security clearance (Secret or above) are preferred.

Preferred Qualifications

• Prior experience working with or within federal, state, or local government agencies — particularly in FOIA administration, records management, data governance, or public records compliance.

• Working knowledge of the Freedom of Information Act (5 U.S.C. § 552), including exemptions, agency request workflows, processing timelines, and high-volume request management.

• Familiarity with government data security frameworks including NIST SP 800-53, FedRAMP, FISMA, and CJIS Security Policy.

• Experience handling government-designated sensitive data categories — Controlled Unclassified Information (CUI), PII, Law Enforcement Sensitive (LES), or similar — per applicable handling requirements.

• Experience navigating government procurement, contracting, or Authority to Operate (ATO) processes.

• Experience building or supporting data migration solutions on extensible SaaS or cloud platforms, with exposure to REST APIs, cloud storage services, and modern integration patterns.

• Familiarity with FOIA-specific platforms (e.g., FOIAXpress , GovQA, Paladin) and how agency FOIA systems structure and export data.

• Familiarity with Relativity or RelativityOne , or Relativity certifications (RCA, Specialist, Expert, or platform-specific credentials).