Lucentcore Group, a sales and development firm, is hiring an AT&T Customer Support Representative to help customers experience the reliability and speed of AT&T Fiber. The AT&T Customer Support Representative will engage with customers to discuss their current internet challenges and present AT&T Fiber as the solution to their connectivity needs. By focusing on clear communication and genuine support, you'll help customers feel confident and informed every step of the way.

As an AT&T Customer Support Representative, you will help customers with multiple devices understand why AT&T Fiber is the only solution that can keep up with their demands. The AT&T Customer Support Representative will explain how AT&T can help decrease internet slow downs.

Core Functions of the AT&T Customer Support Representative

• Get to know your assigned area where AT&T Fiber is available and customers are most likely to benefit.
• Talk with customers about their current internet and help them explore AT&T Fiber as a simple, reliable upgrade with straightforward pricing.
• Connect with residents and decision-makers to make sure everyone feels informed and comfortable when choosing AT&T Fiber.
• Stay organized with your outreach and follow up with customers to answer questions and support them through the enrollment process.
• Explain the benefits of fiber internet in a clear, easy-to-understand way so customers can make confident decisions.
• Keep learning and working with your team to stay up to date and continue providing a great customer experience.

Preferred Skills for the AT&T Customer Support Representative

• Professional and interpersonal skills that build customer relationships.
• Time‑management skills for pacing daily outreach.
• Strong note‑taking habits that support accurate follow‑ups and clean tracking.
• A growth mindset that keeps your AT&T Fiber knowledge sharp and your skills improving.

Pay: $3,900.00 - $4,600.00 per month

Benefits:

• Flexible schedule
• Professional development assistance

Work Location: In person