AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The Data Center Global Controls team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for!

The candidate will possess technical background and experience in installation, troubleshooting, operations and/or maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems. The candidate may also have relevant experience operating and maintaining mission critical electrical and mechanical systems. A Controls Technician shall be responsible for participating in the installation, testing, troubleshooting and startup of equipment and controls system associated with the BMS and EPMS system deployment in the data centers. A Controls Technician is expected to actively innovate on behalf of their customers in the area of Data Center building automation.

Key job responsibilities
Role Responsibilities and Requirements:

• Primarily work in and support multiple Data Centers by Deploying, Servicing, and Upgrading BMS and EPMS systems.

Mentor and train Facilities team members on operation and control of the BMS and EPMS systems.
Audit, maintain, and manage computer enterprise asset management systems for BMS and EPMS installations
Manage small to medium size projects and programs.

• Perform point to point checkouts between field devices and controllers.
• Perform first-line diagnostics, troubleshooting and maintenance of programming code and hardware associated with the BMS and EPMS in data centers.
• Perform provisioning process for servers, controllers, industrial PCs and network configurations and communication testing between third party devices and controllers or servers.
• Installation, replacement, configuration, and calibration of sensors.
• Able to read and understand Electrical schematics, control panel drawings. Basic understanding of close loop controls, field sensors scaling, and functions typically performed by industrial controllers.
• Supervise low voltage electrical contractors performing wiring and installation of field devices in compliance with AWS requirements.
• Commissioning and systems level testing support.
• Create red-lined drawings and documentation of systems.
• Follow change management process to generate work requests and method of procedures.
• Participate in Factory witnessed tests at vendors or in panel builders facility.
• Perform other tasks as assigned by manager.
• Recommend design improvements based on consultation with users and system operation.
• Perform root cause analysis during testing and commissioning.
• Ensure all personnel on site utilize proper safety methodology.
• Work on-call and a rotating schedule when required and respond to after-hours emergencies.
• Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks.
• Actively manage service agreements to include vendor labor scheduling, quality assurance, and financial invoice review.
• Experience with Microsoft suite, word, excel, onenote.

Physical Requirements:

• Walk jobsites in uneven terrain and work at heights and from ladders.
• Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl.
• On occasions, lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more.

About the team
*Why AWS*
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

BASIC QUALIFICATIONS

• 1+ years of technical work with computer systems and technology components experience, or experience in technical work related to computer systems and technology components
• 1+ years of electrical or mechanical, or 1+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience
• Technical (Military/ Trade School) School diploma or Associate degree with one year experience related to industrial instrumentation/controls or equivalent electrical or mechanical operations experience

PREFERRED QUALIFICATIONS

• 5+ years of project management in data centers or comparable critical infrastructure experience
• Knowledge of critical data center equipment
• Knowledge of engineering documentation, electrical diagrams and standard operating procedures
• Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, or OSHA
• Experience in project management in data centers or comparable critical infrastructure
• Experience in Data Center Engineering Operations, with a deep understanding of electrical and mechanical data center infrastructure
• Experience reading and interpreting construction specifications and drawings for all domains

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, VA, FREDERICKSBURG - 32.00 - 57.00 USD hourly