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Use AI to find out how well the skills on your resume fit this job description.
Position Responsibilities:
Serve as Tier 2 escalation point for complex desktop, laptop, and mobile device issues.
Perform advanced troubleshooting of Windows 11 operating system
Resolve application conflicts, authentication issues, profile corruption, and system performance problems
Provide executive-level support as needed
Conduct root cause analysis and implement preventative solutions for recurring incidents
Manage full workstation lifecycle, including procurement, imaging, deployment, refresh, and decommissioning
Other projects or duties as assigned
Required Education and Experience:
Bachelor’s Degree and 1 to 2 years of related experience or High School Diploma/General Education Degree (GED) and 3 to 5 plus years of specific experience
The minimum salary is $87K and the max salary is $109K.
$87K – $109K/yr (Employer provided)
$98K
/yr Median
Rosemont, IL
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