As the Transportation Manager, you will lead a team of supervisors, drivers, and navigators to ensure the on-time, safe and affordable delivery of product to Restaurants. In addition to leading the training and development of supervisors, drivers, and navigators, you will instill a culture of safety, engagement and positivity that reflects Chick-fil-A Supply values and serves Restaurant Operators.

Your other duties will include:

• Improving upon and executing outbound transportation procedures and service standards
• Assessing the cost and performance of current and alternative outbound transportation procedures and service standards
• Leading resource planning for outbound transportation staff and communicating to staffing lead
• Leading daily scheduling for outbound transportation and coordinating backhaul
• Working with the safety leader to ensure compliance of outbound transportation with federal, state and local government regulations (e.g., driver logs, DOT regulations, etc.)
• Supporting regulatory and internal audits of operations
• Evaluating operational results and communicating those results to DC leadership
• Coordinating with service providers
• Defining and communicating outbound transportation equipment needs (e.g., tractors and trailers)
• Defining key performance indicators (KPIs) for outbound transportation and delivery service
• Balancing the needs of the Operator with the capabilities of the operation
• Managing the budget of outbound transportation at the DC
• Supporting Chick-fil-A vision and strategy
• Driving innovation in the distribution center operation
• Utilizing and managing TMS, Telematics & proprietary Delivery Applications
• Completing other activities as deemed valuable by management

• • 7+ years of experience in outbound distribution operations, transportation, food distribution, and/or private fleet responsibility
  • Strong aptitude to think critically, solve problems, and drive improvements in a professional and respectful manner
  • Demonstrated functional knowledge and expertise in distribution, including outbound transportation procedures and regulations, routing, transportation equipment, performance metrics, and supplier management
  • Working knowledge of innovations in supply chain and outbound transportation and equipment
  • Knowledge of and ability to ensure compliance with general safety standards, quality specifications, and governmental requirements
  • Ability to work a swing shift and be present to lead your team at night at least 50% of the time
  • Exceptional organization, attention to detail, and communication skills
  • Strong ability to negotiate and resolve conflict by navigating confrontational situations to ensure all parties are treated with honor, dignity, and respect
  • Proficient in Microsoft Word, Excel, Outlook, and Access; experience with ERP, WMS, and TMS solutions
  • Proficient in English (reading, writing, and speaking): to safely follow verbal instructions, complete documentation and paperwork, and accurately interpret labels, pick lists, scanner prompts, signage, and company communications

• • 10+ years of leadership experience in a distribution or manufacturing with outbound transportation, food distribution, and private fleet responsibility
  • Experience with private fleet operations
  • Experience in a start-up environment
  • Demonstrated success in operations and people leadership