Online Transport is looking for an experienced Senior Operations Manager-Asset Division who will lead and develop the strategy to deliver a Best-in-Class experience for our customers, drivers, and employees. The successful candidate must have experience leading and growing asset-based Truckload operations via both on site and via off-site locations. In addition, the successful candidate will combine excellent people skills with an understanding of established Key Performance Indicators (KPI’s) to meet established targets for revenue/utilization and cost management. This Senior Operations Manager will also work directly with customers to develop and maintain relationships.

Job Type: Full-time

Location: Indianapolis, IN

Travel: 25-30%

Responsibilities:

• Asset Utilization: Ensure full and appropriate utilization of company equipment and labor.
• Customer Relationships: Develop and maintain customers relationships to identify growth opportunities with an understanding of market rates and demand.
• Cost Management: Develop actions to manage variable cost inputs (Fuel, Out of Route Miles, Deadhead %)
• Culture: Build and maintain a positive work environment recognizing and valuing team members and their contributions. Maintain frequent communication with other Terminal locations and across the organization.
• a. Set goals, mentor and coach department employees to assist in meeting established goals and associate career development.
• b. Establish a culture of Safety First in all actions and ensure risk mitigation actions are implemented.
• Process Improvement: Provide input and assistance in the development and implementation of procedures and standards of service to effectively support and achieve performance results and customer satisfaction.
• Maintain customer satisfaction, provide problem solving resources, and handle escalated customer issues.
• Other duties as assigned.

Desired Experience:

• 5+ years of prior experience in the Trucking and / or Transportation industry
• 3+ years in a Leadership role withing the Transportation Industry.
• Proven ability to train, supervise, evaluate and provide work direction and guidance to others both on site and at off-site locations.
• TMW and or Samsara Software experience preferred.
• Prior experience growing and scaling Terminal Operations in an Asset operation.
• Comprehensive knowledge of regulations impacting daily operations (i.e. national / state level DOT regulations)
• Hands-On Leadership Ability.
• Excellent communication skills (written and verbal)
• Ability to analyze situations accurately and adopt an effective course of action.

WHAT WE OFFER

• Medical, Dental, and Vision coverage.
• Paid Vacation and PTO.
• 401(k) with company match.
• Real opportunity for growth within a company actively investing in its people and infrastructure.
• A leadership team that listens — your ideas for improving the driver experience will beheard and acted on.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Greenfield, IN 46140 (Required)

Ability to Relocate:

• Greenfield, IN 46140: Relocate before starting work (Required)

Work Location: In person