Essential Duties and Responsibilities:
Leading the Business
Maintains inventory by performing Daily and Weekly inventory inspections
Manages cash control per the policy manual and counts cash on hand, at shift changes and at closing, to determine shortages or overages and prepares bank deposits Review and approve invoices and ISTs
Track and record waste
Create Memorable Experiences
Conduct table visits
Motivates and directs Team Members to exceed Guest expectations with accurate, fast, and friendly service in clean surroundings
Fix bottle necks, call chicken drops, and monitor speed of service
ENSURE product quality and all standards are on the shift
Creating Leaders
Coaches, trains, and develops team members around processes and procedures at each station including LTOs
Actively participates in team huddles offering ideas that will help the team and restaurant
Ensures brand standards are met
Positioning team members on a shift and consistently thanking the team
Leading Store Operations
Be a role model for Team Members by working hard to implement shift plan and drive operational results
Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
Motivates Team Members during shift on each of the workstations
Reviews restaurant results to identify successes and areas for improvement
Ensures that restaurant upholds operational and brand standards

• May be needed to perform duties of TM or AM when necessary