Job Summary

Come take part in this exciting, new criminal justice focused role. In this role, you will have the integral responsibility of ensuring that our individuals have successfully applied and gained access to affordable state benefits such as SNAP and Social Security Disability Income (SSDI).

What You Will Be Doing to Make a Difference in the lives of others...

• Conduct intake interviews with Support Center clients to ascertain essential needs such as housing, food, healthcare, and personal finance.
• Receive information from actuarial risk/needs assessment tools to assist in determining client essential needs.
• Within a Counselor Designated Organization (CDO), be or become a Certified Application Coordinator to submit electronic benefits applications to MassHealth.
• Under the auspices of the vendor organization, access DTA Connect to submit electronic benefits applications to SNAP for the client.
• Have a mastery of eligibility requirements for SSI and SSDI and support eligible clients in their application for SSI or SSDI benefits.
• Have a mastery of eligibility requirements for veterans benefits and support eligible clients in their application for such benefits.
• Engage in continuing outreach to state agencies to develop the latest information about benefits programs.
• Engage in community outreach, as needed, to develop leads on benefit programs, whether public or private, to address unmet essential needs of clients.
• Cross train in actuarial assessment tools for risk/need, treatment planning, and contingency management protocols as needed.

Important Health and Wellness Benefits

Bay State Community Services recognizes the hard work and dedication of our staff and has developed a comprehensive benefit package to support you and your family.

Benefits begin on your first day of employment!

• Blue Cross and Blue Shield Health and Dental Insurance
• Eye-Med Vision Benefits
• Employer Paid Life and Long-Term Disability Insurance
• Medical Flexible Spending Account and Dependent Care Account
• Employee Assistance Program
• Paid Parental Leave

Generous Paid Time Off

• 35 Days Paid Time Off (15 Vacation Days, 12 Holidays – includes Juneteenth and 8 Sick Days)

Additional Benefits

• Retirement Plan 403(b) (employer match after the first year of employment)
• Opportunities for Tuition Reimbursement
• Opportunities for Student Loan Forgiveness
• Mileage Reimbursement
• Pet Insurance

Extensive Training Program

• Agency Wide Trainings (includes CEU's for obtaining/retaining license - LMHC, LMFT, LADC, CARC, LCSW and LICSW)
• Supervision for Licensure and Specializations
• Immediate Access to Comprehensive Online Self-Paced CEU Trainings
• Opportunities for Certification in Evidence-Based Practices

Qualifications/Credentials

• Bachelor’s Degree in Human Services related field required
• At least one year of experience engaging in case management activities
• Strong Computer Skills
• Valid MA driver’s license with acceptable driving record and current proof of insurance
• Acceptable CORI and SORI background record check as required by program

Bay State Community Services is an equal opportunity employer. We are committed to providing an environment free from bias, discrimination, or harassment of any kind, and mutual respect where equal employment opportunities are available to all qualified applicants and teammates without regard to race, ethnicity, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.