Description

Job Responsibilities

Job Description

• Serves as the content governance lead, establishing editorial standards, taxonomy, metadata, content lifecycle processes, and quality controls to ensure consistency, compliance, and usability across the enterprise content library.
• Partners with proposal managers, strategic writers, RFI managers/analysts, business development, SMEs, product teams, and functional leaders to curate, develop, review, and maintain reusable proposal content that supports proposals, RFIs, RFPs, due diligence questionnaires, security questionnaires, and other customer response documents.
• Develops and executes long-term content strategies that improve content quality, reuse, searchability, and accessibility while aligning with organizational objectives and leadership priorities.
• Oversees ongoing content maintenance, ensuring library content remains accurate, compliant, customer-ready, and aligned with current products, services, capabilities, branding, and regulatory requirements.
• Establishes editorial review processes to ensure content meets quality standards for clarity, consistency, tone, grammar, messaging, and technical accuracy prior to publication.
• Collaborates with proposal operations and technology teams to optimize content management platforms, knowledge repositories, search capabilities, taxonomy, metadata, and AI-enabled content tools to improve content discoverability and response efficiency.
• Identifies content gaps, analyzes content usage and performance metrics, and prioritizes development of new content assets to improve proposal quality, response speed, and win support.
• Acts as a content ambassador across the organization, promoting best practices for content development, governance, reuse, and continuous improvement while strengthening partnerships between proposal teams, SMEs, and business stakeholders.
• Monitors content health through key performance indicators such as content utilization, freshness, quality, reuse rates, and user adoption, providing regular updates and recommendations to leadership.
• Leads departmental initiatives focused on content modernization, process optimization, knowledge management, and continuous improvement to enhance proposal efficiency and overall customer response quality.
• Supports proposal teams by providing editorial guidance, content recommendations, and strategic content support for high-priority pursuits and complex client requests as needed.
• Participates in cross-functional initiatives and performs other work-related duties as assigned. Minimal travel may be required (up to 25%).

At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements.

Salary Range:

The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate’s qualifications, skills, competencies, and proficiency for the role.

Get to know Syneos Health

Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.

http://www.syneoshealth.com

Additional Information

Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Summary