Job Description and Duties

Telework is available.

You will find additional information about the job in the Duty Statement.

Working Conditions

CA Residency:
Candidates who reside outside of the State of California may be admitted to the job interview. However, upon a job offer, candidates must provide proof of residence in California prior to their appointment becoming effective, or the offer may be rescinded.

• Must pass a fingerprint background criminal record check completed by the Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI)
• Works in a professional office and/or telework environment using standard office equipment, including a computer, telephone, laptop, and videoconferencing technology.
• Must be able to communicate effectively, both verbally and in writing, with technical and non-technical stakeholders.
• Must be able to analyze, synthesize, and present complex information, facilitate meetings and workshops, and collaborate effectively with multidisciplinary teams.
• May be required to travel to meetings, workshops, customer departments, or other State locations to support discovery, assessment, and modernization activities.
• May be assigned to work at CDT headquarters or other approved State work locations, consistent with departmental policies and operational needs.
• Must be able to perform prolonged periods of computer work, including sitting, standing, and viewing a computer monitor.
• Must maintain regular and consistent attendance to perform the essential functions of the position.
• May be required to work outside of normal business hours on occasion to meet operational or project needs.

Special Requirements

Application Instructions

• Familiarity with service design, human-centered design, or systems thinking.
• Comfortable with tools like journey maps, stakeholder maps, and basic prototyping.
• Excellent communication and collaboration skills across technical and non-technical teams.
• Strong understanding of software development life cycle models of both Agile and traditional project management principles and practices and the ability to blend them together in the right proportions to fit a project and business environment
• Strong knowledge and understanding of business needs with the ability to establish/maintain high level of customer trust and confidence
• Experience in creating wireframes, storyboards, user flows, process flows and site maps
• Ability to work well under pressure, adapt to unexpected events, prioritize and multi-task in a deadline driven environment.
• Curiosity about how government works and empathy for the people it serves.
• Desire to build equitable, trauma-informed, and accessible public services.
• Experience in UX, public policy, sociology or community engagement is a plus.
• Working experience with relational database management systems, object-oriented programming, dynamic web site development, web frameworks, software stacks, usability testing, and user-centered design.

The Hiring Unit Contact is available to answer questions regarding the position or application process.