4,395 Escalations agent jobs in United States
- VIRTUAL Desk AgentAuraOne Human DataUnited StatesAuraOne uses experienced operators to grade outputs the way a senior peer would — checking workflow, policy, and the unwritten rules that decide whether a task……24h
- Customer Experience Agent, Seller
WhatnotPhoenix, AZ$28.85 Per Hour (Employer provided)Best Places to WorkOur Customer Experience team is responsible for driving the best possible experience through process improvement, order management, and problem-solving.…18d - Customer Service Representative (CSR)
Consensus Cloud SolutionsLos Angeles, CA$17.87 - $28.85 Per Hour (Employer provided)Report accurately on calls inbound and outbound, record calls and call details on company systems. Responsible for customer technical support, calls, and emails……13d - Licensed Member Services AgentPolicyPointUnited States$22.00 Per Hour (Employer provided)*Paid training* – We cover the cost of training and renewals for agents with an active resident license. Licensed in health insurance – Must hold an active……12d
- Lifetime Customer Success Manager
Inside Real EstateUnited StatesAdoption & Strategy: Conduct periodic strategy and adoption calls to ensure clients are using key features and meeting their business goals with BoldTrail.…30d+ - MinistryPlatform Support Agent
ACS TechnologiesUnited StatesSupport Agents work directly with customers to answer software questions, troubleshoot software issues, and provide guidance to customers who want to extend the……30d+ - User Support Specialist (Remote)
CertificialRemote$55K - $65K (Employer provided)Intake, analysis, research, and explain technical troubleshooting solutions related to the Certificial platform. 1+ years of user support experience.…6d - Retention AgentLevel DebtRemote$25.00 - $30.00 Per Hour (Employer provided)Step in as an escalation point for tough calls other agents can't close. Handle inbound cancellation calls with a calm, consultative approach focused on de-……19d
- Member Support Representative Lead
Foodsmart Nutrition NetworkUnited States$60K - $75K (Employer provided)Ideally, experience in healthcare or another highly regulated industry (e.g., finance/payments processing). Experience working in a remote, high-volume complex……24d - Casualty Claims Adjuster I
EMC InsuranceUnited States$56K - $85K (Employer provided)Occasional travel required; a valid driver’s license with an acceptable motor vehicle report per company standards required if traveling.…27d - Customer Service SpecialistFlexTGUnited States$20.00 - $22.00 Per Hour (Employer provided)Balance incoming calls, emails, tickets, and service updates throughout the day. Accurately process and invoice completed service calls.…25d
- Customer Service Agent, Benefits - Lakeland
PublixLakeland, FL$20.05 - $27.65 Per Hour (Employer provided)Best Places to WorkAssist Customers: Answer incoming customer calls and answer customer questions and resolve concerns regarding our stock, retirement, and group benefits plans in……3d - Customer Service Agent, Part-time, Benefits - LakelandPublixLakeland, FL$19.05 - $26.65 Per Hour (Employer provided)Best Places to WorkAssist Customers: Answer incoming customer calls and answer customer questions and resolve concerns regarding our stock, retirement, and group benefits plans in……3d
- Silver Dollar City - Marketing Agent I, Contact Center (Remote, Year-Round)
Herschend EntertainmentBranson West, MOBe receptive to daily coaching and feedback designed to ensure agents are efficient with handling calls and providing accurate information in a friendly,……30d+ - PAROLE AGENT II, ADULT PAROLE SPECIALISTDepartment of Corrections and Rehabilitation, HIUnited States$9,609 - $12,699 (Employer provided)Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate,……5d
- Customer Service Representative - REMOTE
First American Financial CorporationFort Mill, SC$34K - $45K (Glassdoor est.)For example, escrow branches will manage escrow-related calls, insurance businesses may receive policy or claims related inquiries, and other groups may receive……3d - Agents and Business Managers of Artists, Performers, and AthletesAuraOne Human DataUnited States$25.00 - $50.00 Per Hour (Employer provided)Agents and Business Managers of Artists, Performers, and Athletes is a remote review track for evaluating AI outputs across agents and business managers of……24h
- Code Refactor Evaluation SpecialistAuraOne Human DataUnited StatesAuraOne uses experienced operators to grade outputs the way a senior peer would — checking workflow, policy, and the unwritten rules that decide whether a task……24h
- Frontend Implementation Evaluation SpecialistAuraOne Human DataUnited StatesAuraOne uses experienced operators to grade outputs the way a senior peer would — checking workflow, policy, and the unwritten rules that decide whether a task……24h
- Backend Architecture Workflow ReviewerAuraOne Human DataUnited StatesAuraOne uses experienced operators to grade outputs the way a senior peer would — checking workflow, policy, and the unwritten rules that decide whether a task……24h
- Frontend Implementation Workflow ReviewerAuraOne Human DataUnited StatesAuraOne uses experienced operators to grade outputs the way a senior peer would — checking workflow, policy, and the unwritten rules that decide whether a task……24h
- CI Failure Evaluation SpecialistAuraOne Human DataUnited StatesAuraOne uses experienced operators to grade outputs the way a senior peer would — checking workflow, policy, and the unwritten rules that decide whether a task……24h
- Package Dependency Evaluation SpecialistAuraOne Human DataUnited StatesFinal project scope, schedule, and contractor terms are confirmed before placement. Flag operational risk, missed escalations, and policy-adherence gaps with……24h
- Debugging Trace Evaluation SpecialistAuraOne Human DataUnited StatesFinal project scope, schedule, and contractor terms are confirmed before placement. Flag operational risk, missed escalations, and policy-adherence gaps with……24h
- Infrastructure as Code Workflow ReviewerAuraOne Human DataUnited StatesFinal project scope, schedule, and contractor terms are confirmed before placement. Flag operational risk, missed escalations, and policy-adherence gaps with……24h
- Open Source Issue Evaluation SpecialistAuraOne Human DataUnited StatesAuraOne uses experienced operators to grade outputs the way a senior peer would — checking workflow, policy, and the unwritten rules that decide whether a task……24h
- Workflow Escalation Agent EvaluatorAuraOne Human DataUnited StatesCompare paired responses and pick the stronger answer with a written rationale. Final project scope, schedule, and contractor terms are confirmed before……24h
- Repository Navigation Evaluation SpecialistAuraOne Human DataUnited StatesAuraOne uses experienced operators to grade outputs the way a senior peer would — checking workflow, policy, and the unwritten rules that decide whether a task……24h
- Pull Request Reasoning Evaluation SpecialistAuraOne Human DataUnited StatesFinal project scope, schedule, and contractor terms are confirmed before placement. Flag operational risk, missed escalations, and policy-adherence gaps with……24h
- Code Refactor Workflow ReviewerAuraOne Human DataUnited StatesFinal project scope, schedule, and contractor terms are confirmed before placement. Flag operational risk, missed escalations, and policy-adherence gaps with……24h
AuraOne Human Data
VIRTUAL Desk Agent
United States