DOORS PLUS DOCKS LLC Solutions for Overhead Doors, High Speed Doors, Garage Doors, Rolling Doors and Loading Dock Equipment Projects
**PROVEN EXPERIENCE REQUIRED**
Location: South Florida
Employment Type: Full-Time
About the Role
Location: South Florida
Employment Type: Full-Time
About the Role
As the Administrative Assistant at Doors Plus Docks, you will play a key role in daily operations. You will be the central point of coordination, ensuring smooth communication and anticipating the administrative needs of the business.
The ideal candidate is organized, proactive, detail-oriented, responsible, and growth-driven, with excellent communication and interpersonal skills.
Responsibilities
Responsibilities
Coordinate daily service calls and installation schedules for field technicians and installation crews in a fast-paced commercial service environment.
Dispatch technicians daily and prepare work orders, service documentation, and operational paperwork.
Manage incoming customer calls, service requests, scheduling updates, and follow-up communication with clients, vendors, contractors, and property managers.
Maintain professional customer service support for a company operating 24/7, including the mandatory use of a corporate phone to respond to customer needs and emergency service requests outside regular business hours.
Process purchase orders, technician invoices, billing documentation, and maintain organized project and customer records.
Assist with accounts receivable follow-up regarding outstanding balances and completed service billing.
Prepare and track Certificates of Insurance (COIs), pay applications, compliance documents, and contractor requirements.
Monitor and prioritize high-volume emails and administrative requests while supporting daily office operations and executive management.
Coordinate with warehouse personnel, technicians, vendors, and contractors to ensure timely project completion and customer satisfaction.
Maintain accurate electronic and physical filing systems for service records, invoices, project documentation, and customer communications.
Assist with invoicing, payment tracking, payroll-related documentation, and administrative reporting.
Provide bilingual customer support in English and Spanish while maintaining professional communication standards.
Skills
Microsoft Office Suite
QuickBooks
Dispatch Coordination
Customer Service
Scheduling & Calendar Management
Accounts Receivable Follow-Up
Purchase Orders & Invoice Processing
COI & Compliance Tracking
Pay Applications
Project Coordination
Procore
Sage Timberline
Prolog Manager/Converge
Data Entry & Filing Systems
Windows Applications
Administrative Support
Billing & Invoicing
Workflow Coordination
Vendor & Client Communication
Multitasking & Time Management
Bilingual: English & Spanish
Requirements
Gender: Female, between 30 and 48 years old.
Experience: Proven experience in management, coordination, or sales roles.
Skills: Excellent organizational, negotiation, and multitasking abilities.
Languages: Fluent English and Spanish (both required).
Personality: Motivated, proactive, and results-oriented.
Job Type: Full-time
Ability to commute/relocate:
Miami, FL 33166: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
Microsoft Excel: 1 year (Preferred)
Microsoft Powerpoint: 1 year (Preferred)
Work Location: In person
Tipo de puesto: Tiempo completo
Sueldo: $18.00 - $25.00 la hora
Lugar de trabajo: Empleo presencial
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