West Seattle

We are seeking an experienced Financial Treatment Coordinator who is passionate about dentistry, thrives in a fast-paced environment, and takes pride in helping patients move forward with the care they need.

This is not an entry-level position. We are looking for someone who can confidently step into a busy practice, quickly understand our systems, and become a dependable resource for both our patients and our team. Our office has a strong patient base and a full schedule, so we need someone who enjoys taking ownership, solving problems, and keeping the day running smoothly.

The ideal candidate is highly organized, confident discussing finances, experienced with EagleSoft, and genuinely enjoys helping patients understand the value of their treatment. You naturally create structure, follow through on commitments, and help maintain consistency within the practice without needing constant direction.

If you love dentistry, enjoy building relationships, and are looking for a long-term opportunity to grow professionally while making a meaningful impact, we would love to meet you.

Responsibilities

• Present treatment plans confidently while educating patients on the value of their care.
• Build trust that results in high treatment acceptance.
• Discuss financial arrangements and payment options with confidence and professionalism.
• Verify insurance benefits, understand PPO plans, and communicate coverage accurately.
• Coordinate patient scheduling to maximize provider productivity and maintain an efficient daily flow.
• Anticipate scheduling challenges and proactively resolve them before they affect the patient experience.
• Follow established systems while identifying opportunities to improve efficiency.
• Maintain accurate financial records, treatment plans, insurance documentation, and patient communication.
• Keep outstanding treatment plans active through consistent follow-up.
• Work closely with doctors and clinical team members to ensure seamless communication.
• Help create consistency throughout the office by following through on processes and encouraging accountability.
• Contribute to a positive, solution-focused culture where patients and teammates feel supported.
• Demonstrate professionalism, discretion, and sound judgment in all interactions.

Qualifications

• Minimum 3 years of dental treatment coordinating experience preferred.
• Tecnology savvy
• Strong understanding of PPO insurance, eligibility, benefit breakdowns, and pre-authorizations.
• Proven success presenting comprehensive treatment plans and helping patients move forward with care.
• Comfortable discussing finances, payment arrangements, and overcoming patient objections with empathy.
• Excellent organizational and time management skills.
• Exceptional communication skills, both written and verbal.
• Ability to prioritize independently in a busy practice.
• High level of personal accountability and reliability.
• Positive attitude with a willingness to continuously learn and improve.
• Passion for dentistry and delivering an exceptional patient experience.

Who Will Thrive Here

You'll likely be successful in this role if you:

• Take ownership rather than waiting to be told what to do.
• Enjoy creating organization and bringing consistency to a busy office.
• Have a strong sense of urgency while remaining calm under pressure.
• Are dependable and follow through on commitments.
• Love helping patients say "yes" to treatment because they understand its value.
• Communicate respectfully while helping teammates stay aligned with established systems.
• Think beyond today's schedule and proactively plan ahead.
• Want to continue growing professionally and contribute to the long-term success of the practice.

Pay: $30.00 - $38.00 per hour

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Paid time off
• Parental leave
• Professional development assistance

Work Location: In person