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Scope of Position

The Comprehensive Cancer Center – Arthur G. James Hospital and Richard J. Solove Research Institute and Stefanie Spielman Comprehensive Breast Center are committed to providing high quality health services in detection, diagnosis, treatment, and rehabilitation. Located inside the Breast Center, Hope’s Boutique serves countless breast cancer patients as well as women with other cancers who can benefit from specialty garments (forms, mastectomy bras, lingerie, and swimsuits, etc.), head coverings (wigs, hats, scarves), services (hair/wig styling, makeup artistry), or its wide variety of jewelry, lotions, inspirational gifts, and other retail products. Hope’s Boutique and its specialized and talented staff comprise an integral part of the care team at the Breast Center/James Cancer Hospital.

Position Summary

The Certified Specialist will hold a license as a Bra/Prosthesis Fitter or Cosmetology/Wig Fitter and will work closely with the Hope’s team and Breast Center/James faculty and staff to assure selection and delivery of affordable, high-quality merchandise and services in a patient friendly environment. This includes breast prostheses, specialized bra or wig/head covering information, and expert technical guidance regarding product selection, fittings, and shaping/styling. The work is primarily done by appointment hence patients are scheduled in the IHIS electronic medical record. For billing and requisite documentation, the Certified Specialist must document in IHIS and prepare reports of transactions. The nature and timing of this work requires the ability to communicate very effectively with patients and exhibit the utmost sensitivity and compassion. The Certified Specialist will not only provide a reassuring environment, but also remain up to date on evolving product offerings and trends and analyze continually seek to improve the quality and efficiency of service.

Minimum Qualifications

For Hire: ABC or BOC licensed for Bra/Prosthesis Fitter or Cosmetology/Wig License for Wig Fitter. Bachelor's degree preferred or equivalent combination of experience in business, retail, or marketing related discipline.

Ongoing: Maintain updated certification with BOC/ABC – Board of Orthotics/Prosthetics certification or Cosmetology Board. Demonstrate competency to meet essential job functions. Ongoing participation in professional organizations which provide continuing educational opportunities and promote professional advancement. Demonstrated ability to actively contribute to the effective planning, coordination, and implementation of services of the continuum of care for oncology needs within the community. Maintain CEU’s needed for specific license.

Career Roadmap

FUNCTION: Clinical Support

SUB-FUNCTION: Post-Mastectomy Services

CAREER BAND: Individual Contributor - Technical

CAREER LEVEL: T2

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Thank you for your interest in working at Ohio State.

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

The university is an equal opportunity employer, including veterans and disability.