Associate Director of Sales

A world where tech and people work collectively to make corporate travel simpler, faster and easier.

Corporate Traveler is one of Flight Centre Travel Group’s (FCTG) most successful brands, globally. Our mission is to dominate the SME market, making the end-to-end travel experience faster, simpler and easier for our customers and to demonstrate ongoing value to decision-makers, travelers and bookers. We provide our customers with the perfect blend of personal, local service blended with our expert technology suite and the great choice and value which comes with being part of the FCTG family. For decades, we’ve been helping go-getter businesses grow through travel.

Corporate Traveler has offices across a global network that spans Australia, Canada, USA, UK, South Africa and New Zealand. The brand has been part of the Flight Centre Travel Group for more than 26 years and is a key contributor to the ongoing strength of FCTG’s corporate travel division. Award winning, forward thinking and fun to work for – this is a business for people who love travel, are team players and customer service oriented.

To learn more about Corporate Traveler please click HERE

About The Opportunity

This is a high-impact leadership role for a sales leader who thrives on developing talent and delivering results. As Associate Director of Sales, West, you will lead a team of Account Executives and Senior Account Executives across key Western U.S. markets, owning team performance, coaching excellence, and revenue growth. Your success will be measured by the strength, consistency, and results of your team.

Key Responsibilities

• Lead, coach, and hold accountable a team of AEs and Senior AEs to achieve new business and revenue expansion targets
• Conduct regular 1:1 coaching sessions focused on pipeline, activity metrics, and skill development
• Review and score Gong calls, providing structured feedback to improve close rates and sales behaviors
• Identify performance gaps and implement targeted coaching and development plans
• Lead weekly team huddles, pipeline reviews, and performance discussions
• Monitor daily activity metrics and intervene proactively when results are off‑track
• Foster a high‑performance, accountability‑driven team culture
• Own day‑to‑day management of the sales team, including focus, prioritization, and execution
• Implement and maintain operational processes to improve consistency and conversion rates
• Ensure strong adoption and data hygiene across CRM, Gong, and sales enablement tools
• Track, analyze, and report team KPIs to senior sales leadership
• Manage performance improvement plans with clarity, fairness, and consistency
• Partner with Talent Acquisition to build and maintain a strong candidate pipeline
• Interview, assess, and support hiring decisions for AE and Senior AE roles
• Support onboarding, ramp, and ongoing skills development for new and existing team members
• Champion sales methodologies such as solution selling and MEDDIC
• Maintain a limited personal book of business to lead by example in complex or strategic deals
• Other duties and tasks as assigned
• Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive

Experience & Qualifications

• Proven experience leading and developing B2B sales teams
• Strong coaching, performance management, and feedback capabilities
• Experience managing pipelines, forecasting, and sales metrics
• Hands‑on experience with CRM and sales enablement tools (e.g., Salesforce, Gong)
• Strong understanding of modern B2B sales methodologies
• Ability to lead difficult performance conversations with professionalism and empathy
• Experience recruiting, interviewing, and hiring sales talent

Work Perks! - What’s in it for you:

FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.

• Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.
• Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it!
• Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out.
• Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.
• Personal connections: We are a big business founded on personal relationships.
• Diversity, Equity & Inclusion: Commitment to diversity, equity, and inclusion through initiatives like Diversity Day (paid leave to observe a holiday or cultural celebration of your choice) Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice), DEI education initiatives, and equitable practices, including regular equity assessments and inclusive recruitment protocols.
• A career, not a job: We offer genuine opportunities for people to grow and evolve
• We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development.
• Giving Back: Our Corporate Social Responsibility program supports nominated charities through volunteering and fundraising, complemented by our Office Environmental Program, LEED® Gold-certified office spaces, and 1 paid Volunteer Day per calendar year.

Benefits Include:

• Paid Time Off: A comprehensive time off package, including up to 15 vacation days (prorated upon hire and increasing to 20 days after 2 years of employment), 5 sick days, 3 personal days, 1 Diversity Day, 1 Volunteer Day, and 8 recognized holidays annually.
• Travel perks/discounts
• Health & Wellness Programs and Employee Financial Wellness Services
• National/International Award Nights and Conferences
• Health benefits including, medical, dental, vision, gender affirming care, and fertility care
• Insurance including hospital indemnity, AD&D, critical illness, long-term and short-term disability
• Flexible Spending Accounts
• Employee Assistance Program
• 401k program with partial match
• Tuition Reimbursement Program
• Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions
• Global career opportunities in a network of brands and businesses

• Vacation, Personal, and Sick time accrual rates will vary based on full-time or part-time employee status. Recognized Holidays are either paid time off or, if required to work due to job requirements, holiday pay rate, and may vary depending on state.

Location – Culver City, California

If this sounds like the opportunity you have been waiting for then .

For this position, we offer a base salary of $125,000, with on-target earnings of $180,000 and uncapped commission potential above that based on individual and team performance. Compensation will vary depending on experience, location, and role requirements. The total compensation outlined excludes benefits.

We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.

Our number one philosophy? Our people. Flight Centre Travel Group USA’s promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.

We are an affirmative action and equal opportunity employer committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at careers@us.flightcentre.com

Travel Weekly Magellan Awards: Silver Winner (2023)
GBTA WINiT Top 50 Award Recipients (2018–2025)
CHHR: 5-Star DE&I Employer (2023, 2024)
Seramount, FCTG Mexico: Member of the Global Inclusion Index (2023–25)
Newsweek: America’s Greatest Workplaces for Diversity (2024)
Benefits Canada: Health/Wellness Program and Mental Health Program (2023, 2025)
✈️ OutThere Awards: Inclusive Travel Finalist (2025)
Canadian HR Awards: Excellence in Diversity and Inclusion Awardee (2025)

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