COMPANY OVERVIEW:

KEY ASPECTS OF THE ROLE:

• Hold P&L accountability for assigned practice and be responsible for the overall leadership and operation of all the practice’s locations and services
• Take responsibility for the talent development, retention, hiring, performance management of the practice’s staff
• Identify opportunities to drive profitability by reviewing, analyzing and addressing gaps in service excellence, policies, and/or procedures proactively; designs solutions, implements, and monitors progress

• Manage the practice’s operating budget and allocate resources to optimize business results
• Ensure practice is optimizing revenue cycle management and minimizing billing errors
• Assist in the development of strategies to drive growth, profitability, and effective allocation of resources
• Lead and actively participate with the company’s operations team to ensure collaboration and best practice sharing amongst all stakeholders
• Actively engage to make the practice the employer and partner of choice in the market
• Improve patient experience and enhance infrastructure by leveraging existing and new technologies
• Collaborate and strengthen relationships with clinicians to improve practice performance, clinical outcomes and promote excellent patient care
• Maintain current knowledge regarding community and regional healthcare market and industry issues which may impact business; remains abreast of competitors in his/her assigned region
• Provide guidance on third party payer contracting opportunities to include fee for service and value based contracts
• Carry out corporate initiatives through thoughtful change management processes and with perseverance when obstacles arise
• Ensure compliance with all regulatory requirements, including HIPAA, OSHA, and state healthcare regulations
• Demonstrate knowledge of CHP’s mission, vision, and values; provides leadership, and adheres to applicable standards, policies and procedures, operating instructions, regulatory compliance requirements, confidentiality standards and the code of ethical behavior
• Other duties necessary in the success of assigned practices and CHP practices as a whole

• A strong reputation for building, developing and leading a respected and growth- oriented team with a strong desire to win in a highly competitive marketplace.
• A results-oriented style that focuses collaboration with matrix teams to achieve results.
• A proven creative bent with a strong operational focus. Ability to master complex business problems and have the intellect and pragmatism to be able to effectively handle ambiguity and manage change.
• Foster a success-oriented, accountable environment within the organization
• Highly skilled in diplomacy, influencing, and collaborating in decision-making processes across all levels of the organization

• Bachelor’s degree in healthcare administration, Business Administration, or a related field
• Minimum of 5 years of experience in healthcare administration, with at least 2 years of experience as a practice administrator overseeing multiple locations
• Knowledge of healthcare regulations and compliance requirements, including HIPAA and OSHA
• Certified Medical Practice Executive (CMPE) designation from MGMA or other relevant certifications are a plus