The Helpdesk Operator position in Information Technology is responsible for answering IT Helpdesk phone calls; providing basic troubleshooting for computer……
Answer inbound support calls as they come in and deliver fast, personable, professional service. You will support multiple client organizations, own tickets……
Troubleshoot mechanical, electrical, pneumatic, hydraulic, and electronic issues. *HP Indigo certification*, HP Tech Training, or Indigo Academy coursework.…
Serving federal, state, and local government clients, as well as public higher education institutions, the team brings experience in strategy, technology, and……
Bachelor's degree in computer science or similar technical field of study. 1+ years of experience with state public assistance systems that supports eligibility……
This position responds to incoming telephone, voice mail, email, chat, and in-person requests for assistance from associates experiencing problems with hardware……
Own the full outbound marketing strategy for Marvell's custom silicon portfolio — including custom XPUs, XPU attach solutions (NICs, CXL controllers, PCIe……
To support fair and authentic hiring practices, candidates are not permitted to use AI tools (such as transcription apps, real-time answer generators like……
Drive cross-functional technical execution across firmware, platform software, security, IC design, and validation teams, removing blockers and ensuring……
To support fair and authentic hiring practices, candidates are not permitted to use AI tools (such as transcription apps, real-time answer generators like……
To support fair and authentic hiring practices, candidates are not permitted to use AI tools (such as transcription apps, real-time answer generators like……
1324b(a)(3), all applicants may be subject to an export license review process prior to employment. To support fair and authentic hiring practices, candidates……
1324b(a)(3), all applicants may be subject to an export license review process prior to employment. To support fair and authentic hiring practices, candidates……
1324b(a)(3), all applicants may be subject to an export license review process prior to employment. To support fair and authentic hiring practices, candidates……
Operates STHS’s telephone switchboard, answers calls, and routes telephone requests. This would include ability to assess situations and route calls to……
Bachelor's degree preferred (Business, IT, or related field). Demonstrated success partnering with executive-level stakeholders (CIOs, VPs, or state……
A valid Class “C” driver’s license or higher operator’s license is required at the time of appointment and as a condition of continuing employment.…
A valid Class "C" driver's license or higher operator's license within 30 days of employment. For positions that require driving, evidence of a valid driver's……
The Helpdesk Operator III position in Information Technology is responsible for providing helpdesk support and escalating helpdesk calls as needed through the……
Occasionally assists with answering the university switchboard when the Operator is not available. Understanding risk assessment, and incident response.…
Monitor connectivity proactively and own uptime: catch degradation before users feel it, drive incidents to resolution, run root-cause analysis, and keep mean-……
Answer and triage incoming calls and emails from restaurant partners. Attention to Detail: Follows established guidelines and procedures to ensure accuracy;……
It also leads claims and complaint investigations, contributes to field inspections, site audits, and repairs, and supports related purchasing activities —……
Provides consultation and direction concerning helpdesk calls related to inventory problems. Monitor system transactions and identify potential out of balance.…
Run the site's local helpdesk: own the ticket queue, triage, resolve, and escalate appropriately. Solid endpoint support skills across laptops, desktops, and……
10+ years in IT roles within a manufacturing environment, with at least one full MES implementation owned end-to-end (commissioning through steady-state……
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The Helpdesk Operator position in Information Technology is responsible for answering IT Helpdesk phone calls; providing basic troubleshooting for computer problems covered in training; directing callers to online knowledge base, and other resources, for additional support when applicable; assisting callers in creating helpdesk accounts, submitting tickets and utilizing support history tools; submitting, reviewing, updating, and closing tickets for callers as needed; directing callers to appropriate further assistance if issue is not supported by IT Helpdesk; rotating and logging backup tapes, as covered in training; and other additional duties as assigned.
Minimum Qualifications
1. High school diploma or equivalent
2. Basic computer knowledge
3. Customer service skills
The minimum salary is $36K and the max salary is $62K.
$36K – $62K/yr (Glassdoor est.)
$47K
/yr Median
Troy, AL
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