Position: Service Technician

Category: Non‐exempt ‐ Hourly

Supervisor: Community Manager & Service Supervisor

Hours: Typical range of hours is based on the community needs and may require weekends and after hour emergency services. Workdays may be adjusted based on community needs. Full Time: 5 days per week, 8 hours per day (average 40 hours).

Physical Demands: Medium work (exerting 50 lbs of force occasionally, climbing, balancing, stooping, kneeling, crouching, crawling, reaching, walking, pushing, pulling, lifting, talking, hearing. Visual acuity to operate hand tools. Subject to weather.

ICO aspires to be recognized by trade partners as the premier investment and real estate firm in Utah and to build a great firm by attracting, developing, exciting and retaining superior talent who emulate the ICO Values.

Not to brag or anything but, our Service Technicians are described on review sites as polite, friendly, professional and exceptional. Does that describe you too? If yes, come join our unbeatable maintenance team and become one of our Community Super Heroes! While working in a positive, exciting environment, you will strive to provide clean, beautiful surroundings and efficiently working, problem free equipment for our tenants. Our Service Technicians can fix it all ‐ fast and furious! If you have the technical skills and a desire to save the day, apply today!

General Summary of Associate Responsibility:

• To support and assist all aspects of the community operations, while reporting to and acting under the direction of the Service Supervisor & Community Manager.

Preferred Education and Experience:

• A high school diploma or equivalent and professional knowledge of business discipline are required.
• HVAC/R certification (HVAC & Refrigeration) Preferred
• Must be available for emergency calls on nights and weekends when needed.

Job Description – Service Technician

• Ability to follow detailed oral/written instructions.
• Deliver SUPERIOR Customer service.
• Ability to track and inventory material and parts

Responsibilities:

• Residential Standards - To provide assistance by performing general maintenance duties in common areas o Handles “on call" duties whenever needed. o Responsible for unsupervised, timely completion of occupied apartment service requests in accordance with predefined company and property standards. o Responsible for all aspects of maintenance of the property, including resident satisfaction and contribution to property occupancy goals. o Participates in preventive maintenance programs and ongoing maintenance and repair of all mechanical systems of the property, to preserve and maintain the asset. o Keeping the grounds and common areas clean at all times o Handles “on call" duties whenever needed. o Other duties as assigned.
• Community Inspections and Quality Assurance Review - Assist and report on inspections and quality assurance review results

ICO Companies offers a competitive compensation package including monthly and quarterly bonuses, health, vision, dental and life insurance and discounted rent program.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person