Shift Description: TBD
Department: ICQA

The Data Analyst role will work closely with the ICQA and operations teams in Inbound and Outbound to provide data and analytical support for ACES initiatives, root cause investigation of defects, and will provide support to ensure compliance to ICQA-related SOX requirements. The successful candidate will have a strong understanding of different business models and the underlying analytics, and the ability to assimilate new methodologies and data sources. They will be a self-starter comfortable with ambiguity, with strong attention to detail, be vocally self-critical, and with an ability to work in a fast-paced and ever-changing environment. They recognize that the true measure of the work product is the business impact it has.

Since opening our virtual doors in 1995, Amazon has been pushing the boundaries of ‘possible’ further and further. Our entire business works hard to delight our customers – from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional. Our teams band together, roll up their sleeves, and aren’t content with just standing still. We’re aiming to become the most customer-centric company on Earth.

Job responsibilities:
Complete daily and weekly SOX reporting as assigned: Be comfortable with deep-diving and documenting findings, being able to take JDI actions to fix issue, and identifying escalations and creating action items ideas to share with leadership.
Develop and maintain regular SQL reporting as requested by leadership using the amazon data warehouse and publishing via email, quicksight, or excel.
Work in path, performing associate and leadership tasks that are in an Amazon ReLo warehouse inorder to identify data-driven solutions and automations.
Work with quality leadership team to improve standards and identify defects in the operation.
Basic qualifications:

• 1+ years of Microsoft Office products and applications experience
• High school or equivalent
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
• Work 40 hours/week, and overtime as required
• 1+ years of professional work experience, or experience in MS Office, with an emphasis on Excel
• 1+ years of complex Excel VBA macros writing experience
• Experience in advanced SQL, Python, Tableau
• Experience using data to drive root cause elimination and process improvement

Benefits include health care (medical, dental, vision) coverage starting on day 1 as well as 401(k) with company match, holiday/overtime pay and employee discount. Relocation assistance is NOT provided.

Key job responsibilities

• Complete daily and weekly SOX reporting as assigned: Be comfortable with deep-diving and documenting findings, being able to take JDI actions to fix issue, and identifying escalations and creating action items ideas to share with leadership.
• Develop and maintain regular SQL reporting as requested by leadership using the amazon data warehouse and publishing via email, quicksight, or excel.
• Work in path, performing associate and leadership tasks that are in an Amazon ReLo warehouse in order to identify data-driven solutions and automations.
• Work with quality leadership team to improve standards and identify defects in the operation
• In depth research of defect trends
• Data mining and problem solving
• Present analysis in easily digestible standard reports
• Responsible for teaching leadership team how to interpret data trends as needed
• Any other priority requests as senior leadership assigns
• Back up for ICQA Process Assistant duties