Overview

Job Highlights

• Leads and participates in IT infrastructure projects, including the design, deployment, and maintenance of server systems, cloud services, and virtualization platforms. Ensures projects are completed on time and within budget.
• Oversees the deployment of IT infrastructure components, including Windows, Linux, and virtualized environments. Implements system updates, patches, and upgrades to ensure optimal performance and security.
• Works closely with the architecture team to design and implement scalable and secure IT infrastructure solutions. Ensures alignment with architectural standards and best practices.
• Develops and implements backup and disaster recovery plans to ensure data integrity and business continuity.
• Scripts in PowerShell for automation of routine tasks and configuration management. Understands coding and scripting languages to support infrastructure automation.
• Implements and manages infrastructure using IaC principles and tools like Terraform to automate deployment and configuration processes.
• Participates in Agile workflow methodologies, including sprint planning, daily stand-ups, and retrospectives to ensure efficient project delivery.
• Setups monitoring systems and tools to ensure the performance, availability, and reliability of our IT infrastructure.
• Responds to IT infrastructure-related issues and provides timely resolution to minimize downtime. Collaborates with other IT teams and vendors to troubleshoot complex problems and implement solutions.
• Maintains accurate documentation of IT infrastructure configurations, processes, and procedures. Generates regular reports on system performance, capacity, and security metrics.

Qualifications

KNOWLEDGE/SKILLS/ABILITIES (KSAs):

• Degree in computer science, information technology, or equivalent experience required.
• 3-5 years of experience in IT infrastructure engineering or a similar role required.
• Strong scripting skills in PowerShell required.
• Excellent troubleshooting and critical thinking skills with the ability to analyze complex technical issues required.
• Ability to work independently and prioritize tasks/projects effectively in a fast-paced environment required.
• Strong communication and interpersonal skills, with the ability to work effectively in a team environment required.
• Experience with Azure cloud services, including setup, configuration, and management. Familiarity with Microsoft 365 services, such as Intune (Endpoint Manager), Privileged Identity Management (PIM), Endpoint Protection Manager (EPM), and the Microsoft stack in Azure.
• Experience with Veeam backup and replication solutions, including setup, configuration, and management.
• Experience with monitoring platforms like Datadog or Site24x7 is a plus.
• Experience with enterprise-level monitoring platforms (Datadog, Site24x7, etc.) preferred.
• Experience in a healthcare environment preferred.
• Experience with server administration and virtualization platforms (VMware, Hyper-V, etc.) preferred.
• Experience with Azure cloud services and Microsoft 365 services preferred.
• Familiarity with Terraform and DevOps practices preferred.
• Understanding of Agile workflow methodologies preferred.
• The physical demands described here are representative of those that may need to be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Occasional Standing
• Occasional Walking
• Frequent Sitting
• Frequent hand, finger movement
• Use office equipment (in office or remote)
• Communicate verbally and in writing