Compensation for contractor roles supporting Accenture is determined by the contractor’s employer BCforward , and varies depending on factors such as location,……
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Accenture
3.7
Customer Service Representative Migration Agent - Hybrid
Engagement Type: Contractor via Third-Party Supplier
Contracting Entity: Accenture
Supplier of Record: BCforward
Start Date: 7/27/2026
Duration: 5 Months
About the Role
We are seeking a detail-oriented and customer-focused Customer Migration Associate to support client onboarding and data migration initiatives. In this role, you will work directly with clients to ensure seamless transitions of customer data while maintaining accuracy and efficiency throughout the process.
The ideal candidate is highly organized, comfortable working with data, and thrives in a fast-paced, client-facing environment. This role requires strong attention to detail, excellent communication skills, and the ability to collaborate effectively with both internal teams and external stakeholders to deliver a positive customer experience.
Additionally, this opportunity is open to individuals located in Louisville, TN 37777 and/or and the surrounding areas.
Additionally, the role requires access to reliable internet and the ability to manage all responsibilities from a home office. The project hours of operations will be Monday – Friday, in which candidate must be available to work an 8-hour shift between 8:00 AM to 5:00 PM Eastern Time. This Hybrid role requires candidates to come into the office twice a month.
Key Responsibilities
Core Duties:
Manage and support customer data migration processes, ensuring accuracy and completeness
Serve as a primary point of contact for clients, providing updates and addressing questions or concerns
Review, cleanse, and organize data within Google Sheets to prepare for migration activities
Identify, troubleshoot, and resolve data discrepancies in collaboration with cross-functional teams
Maintain accurate records and documentation of migration activities
Deliverables or Project Scope
Execute customer data migrations within defined timelines and quality standards
Deliver validated, accurate datasets with full data integrity
Provide regular reporting on migration progress, risks, and issue resolution
Support continuous process improvements to enhance migration efficiency and accuracy
Collaboration Tools or Platforms
Google Sheets (primary tool for data tracking, validation, and reporting)
Email and client communication tools for stakeholder engagement
Internal collaboration platforms for team coordination and status tracking
Qualifications
High School Diploma or GED equivalent required
Minimum of 1+ year of experience in customer service, data entry, or administrative support
1+ years' experience using Google Sheets or similar spreadsheet tools
Strong attention to detail with the ability to manage and validate data accurately
Excellent verbal and written communication skills in a client-facing environment
1+ years' Project Management Skills
Preferred Qualifications
Experience supporting data migration, onboarding, or system transition projects
Prior experience in a client-facing, customer success, or operations role
Intermediate proficiency in Google Sheets (e.g., formulas, sorting, filtering)
Ability to prioritize tasks and manage multiple deadlines in a fast-paced environment
Strong analytical and problem-solving skills
Additional Information / Requirements
This is a client-facing role requiring professionalism and strong interpersonal skills
Ability to work both independently and collaboratively within a team environment
Strong organizational skills and ability to meet deadlines
Must be available to work standard business hours aligned with project needs
Contractor will be engaged and paid through BCforward, which serves as employer of record for compliance and payroll purposes
How to Apply
Please register and submit your resume at Avature Contractor Exchange . Qualified candidates will be contacted by Accenture’s Direct Sourcing team for initial screening, then by BCforward for next steps.
Compliance Notes
This is a contractor role administered through a third-party payroll supplier. The supplier will determine compensation, benefits, and applicable employment policies. The contractor will not be eligible for employee benefits from Accenture.
The supplier will ensure compliance with applicable federal and state laws including ADA, FMLA, and local ordinances.
Contractors must have work authorization that does not now or in the future require sponsorship of a visa for work authorization in the United States.
Individuals currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Contractor candidates will not be obligated to disclose sealed or expunged records of conviction or arrest. A criminal conviction history is not an absolute bar to engagement with Accenture.
Accenture will not discriminate against individuals because they have inquired about, discussed, or disclosed their own pay or the pay of another individual. Those with access to compensation information as a part of their job functions may not disclose such information unless the disclosure is:
In response to a formal complaint or charge,
In furtherance of an investigation, proceeding, hearing, or action, or
Consistent with Accenture’s legal duty to furnish information
California residents or those planning to work from Los Angeles County should review additional notifications here .
Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the contractor engagement process.
Compensation Disclosure
Compensation for contractor roles supporting Accenture is determined by the contractor’s employer BCforward , and varies depending on factors such as location, role, skill set, and experience.
As required by law, below you’ll find the reasonable range of compensation BCforward expects to pay for this role as set forth below.
We anticipate this contractor role will be posted until 7/15/2026.
BCforward offers a market competitive suite of benefits including but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k. See more information on our benefits here: https://www.bcforward.com/bcforward-benefits
Role Location
Hourly/Salary Range
California
$26.00 - $42.00
Cleveland, OH
$22.00 - $34.00
Colorado
$24.00 - $38.00
District of Columbia
$28.00 - $45.00
Illinois
$24 .00 - $38.00
Maine
$23.00 - $35.00
Massachusetts
$27.00 - $43.00
Minnesota
$24.00 - $37.00
Maryland
$26.00 - $41.00
New Jersey
$26 .00 - $42.00
New York
$27.00 - $44.00
Virginia
$25.00 - $40.00
Washington
$27.00 - $44.00
Drug-Free Workplace
Accenture maintains a drug-free workplace. Engaging in illegal activities, including drug abuse, may result in termination or other appropriate action. The unlawful manufacture, sale, distribution, transfer, dispensation, possession, or use of controlled substances or marijuana in the workplace is strictly prohibited.
Equal Employment Opportunity Statement
Accenture believes that no one should be discriminated against because of their differences. All decisions regarding contractor engagement shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis protected by applicable law.
Accenture’s commitment to diversity and inclusion extends to all individuals performing services on its behalf, including those engaged through third-party suppliers. For details, view a copy of the Accenture Equal Opportunity Statement .
Accenture is an EEO and Affirmative Action supporter of Veterans and Individuals with Disabilities and is committed to providing veteran engagement opportunities.
Accenture is committed to fostering an inclusive environment and ensuring equal opportunity for individuals with disabilities or religious observances. If you are hired to perform services as a contractor for Accenture, you may request reasonable accommodation through the supplier, which will coordinate with Accenture as needed to support your ability to perform essential job functions.
The minimum salary is $26.00 and the max salary is $45.00.
$26.00 – $45.00/hr (Employer provided)
$35.50
/hr Median
Louisville, TN
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