Hanjin Intermodal America, Inc. is a leading global supply chain company that provides essential products, services and technology to facilitate the global movement of materials. We provide our network of hubs with all the resources to ensure timely and efficient delivery of goods to their locations. Powered by a nationwide network of strategic hubs, Hanjin Intermodal America, Inc. provides seamless transportation solutions, unmatched service, and the visibility businesses need to move with confidence.

Job Summary:

We are seeking a bilingual (Korean/English) customer-focused Freight Forwarding Coordinator to support the successful movement of domestic and international shipments across air, ocean, and ground transportation channels. This role is ideal for someone who thrives in a fast-paced logistics environment, enjoys problem-solving, and takes pride in delivering exceptional service while ensuring shipments move efficiently from origin to destination.

As a key member of our operations team, you will coordinate freight forwarding activities, manage shipment documentation, communicate with customers and transportation partners, and help ensure compliance with applicable transportation regulations and service requirements. The ideal candidate is a proactive and organized professional who enjoys working in a dynamic logistics environment and takes pride in delivering operational excellence.

Essential Duties and Responsibilities:

• Prepare, review, and maintain shipping documentation, including bills of lading, air waybills, commercial invoices, packing lists, and other transportation-related records
• Help coordinate dispatching drivers and coordinate transportation logistics
• Monitor shipment progress, track freight movements, and troubleshoot delays or exceptions to minimize disruptions and maintain customer satisfaction; escalate to team members of the warehouse/fulfillment teams as needed
• Performing data entry to update and maintain accurate records
• Assist in compliance with applicable transportation regulations, company procedures, and customer requirements while supporting operational efficiency and continuous improvement initiatives.
• Perform other duties, responsibilities, and special projects as assigned to support business operations

Requirements:

• Bilingual in English and Korean (required) due to our clients being from major Asia ports.
• Minimum 1–3 years of experience in freight forwarding, logistics, transportation, supply chain operations, or a related industry
• Working knowledge of domestic and international freight forwarding processes, including air, ocean, and ground transportation
• Experience coordinating shipments and communicating with carriers, customers, warehouses, customs brokers, and transportation providers
• Excellent organizational skills with the ability to manage multiple shipments, deadlines, and priorities in a fast-paced environment
• Strong attention to detail and commitment to maintaining accurate records and documentation
• Excellent verbal and written communication skills with a customer-focused mindset
• Ability to identify issues, analyze information, and implement effective solutions to transportation and service-related challenges
• Proficiency in Microsoft Office Suite Applications & Google Suite Applications

Benefits:

• 401(k) matching
• Excellent Health insurance, Dental, Vision Insurance
• Flexible PTO
• Paid Company Holidays, 1 Personal Day
• Free Parking
• Performance Bonuses
• One a year Performance Evaluation/Bonus structure
• Team quarterly outings
• Free Lunch

Job Type: Full-time

Pay: $29.00 - $31.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person